About Us:Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Technical Sales Support Specialist/DrafterWhat You Will DoThe Technical Sales Support Specialist provides technical expertise and product guidance to support the Security sales organization throughout the pre-sales and sales process. This specialist has a working knowledge of AutoCAD and Drafting standards and applies them towards the execution of Sales Orders or ECNs This role follows established procedures and guidelines to ensure consistency, accuracy, and alignment with Johnson Controls' standards.
How You Will Do It- Provide technical information, product guidance, and application support for Johnson Controls' solutions before and during the sales process
- Support sales teams by clarifying technical specifications, system capabilities, and product configurations
- Respond to technical inquiries while adhering to standard processes, tools, and documentation requirements
- Collaborate with internal stakeholders (engineering, operations, sales) to resolve technical questions
- Ensure all technical recommendations align with company policies, safety standards, and compliance requirements
- Read and understand technical drawings of components such as instruments, control panels, starter, etc.
- Develop wiring diagrams using AutoCAD Electrical 2024 (Bentley, Plant 3D or Inventor experience is a plus)
- Develop 2D plan, elevation and section drawings of control panels using AutoCAD Electrical. Includes mounting components, terminal blocks, associative dimensioning and avoiding interference between equipment.
- Document and track technical requests as required
What We Look For (Required Qualifications)- Bachelor's degree with 1+ year of related technical or sales support experience, or CAD education with equivalent experience.
- Associate degree with 6+ years of related experience
- Basic understanding of technical products or systems (Fire, Security, preferred)
- Strong communication and problem-solving skills
- Ability to follow established procedures and work within defined guidelines
Preferred Qualifications- Experience supporting technical sales teams or customer-facing roles
- Familiarity with Johnson Controls products or similar building technology solutions
- Experience working in a structured, process-driven environment
- Proficiency with CRM tools or technical documentation systems
HIRING HOURLY RANGE: $32-42.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.
The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ;br>
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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