Technical Quality Assurance - Sr Professional I

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Job Title

Technical Quality Assurance - Sr Professional I

What does a successful Technical Quality Assurance - Sr Professional I do at Fiserv?

As a Technical Quality Assurance - Senior Professional, you will be pivotal in maintaining and enhancing the quality of our software products. Your expertise will ensure that our solutions meet the highest standards of performance and reliability. Collaborating closely with development and product teams, you will identify issues, implement best practices, and contribute to the continuous improvement of our QA processes. This role presents a unique opportunity to leverage your skills and experience to make a significant impact on our product offerings.

What you will do:

• Execute system builds in alignment with the approved Service Request Agreement (SR) and specifications outlined in the Pre-Certification document.
• Perform comprehensive database validation prior to client turnover and promptly resolve any identified defects to guarantee high-quality results.
• Ability to develop comprehensive test plans and test strategies based on project requirements and risks.
• Validate inbound files to ensure successful reception and refresh in the test system, with outcomes communicated clearly to clients, vendors, or processors.
• Generate and deliver outbound files to clients, vendors, or processors for various purposes such as review, posting, feeing, and statement generation.
• Complete peer reviews and provide approved Pre-Certification and Certification Sign-off documents to clients at least two weeks before the target implementation date, contingent on successful certification.
• Mentoring junior analysts, providing guidance, and leading QA efforts within teams.
• Contribute to continuous improvement initiatives and advocate for best practices in quality assurance.

What you will need to have:

• 5+ years of experience in software quality assurance.
• 2+ years of experience in automation testing.
• 2+ years of experience in performance testing.
• 2+ years of experience with Agile methodologies.
• In-depth knowledge of various testing methodologies, including functional, regression, performance, and security testing.
• Exceptional documentation and communication skills to facilitate clarity and alignment among stakeholders.
• Bachelor's degree in computer science or a related field, or an equivalent combination of education, military, and work experience.

What would be great to have:

• Ability to manage time effectively and adhere to project timelines while maintaining compliance with project requirements.
• Expertise in troubleshooting complex problems, analyzing root causes, and proposing effective solutions.
• Proficiency in using advanced automated testing tools and frameworks to design and implement automated test cases.

Important info about this role:

• We're better together! This role is fully on-site.
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

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Salary Range

$72,400.00 - $124,100.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.