Salesforce Solution Architect

Responsibilities

• Collaborate with Business leaders/users to translate their desired business outcomes into scalable processes, requirements & solutions
• Leverage business knowledge & expertise to identify gaps and recommend process improvements
• Facilitate discovery workshops to refine expected business outcomes & align on requirements
• Analyze and document requirements.
• Influence and gain alignment with key stakeholders on solution implementation
• Drive the solution redesign or greenfield implementation of CRM or CPQ applications
• Drive business requirements workshop with cross-functional team
• Clearly define problem statements, develop solution options, and present recommendations to key stakeholders to drive consensus
• Present solution design to executive leadership
• Deliver innovative solutions that will scale and reduce our tech debt footprint

Basic Qualifications

• Salesforce Service Cloud Certification
• Bachelor's Degree or master's degree in computer science and/or in Business Administration
• 7+ years experience implementing Salesforce CRM applications
• 2+ years of experience implementing Salesforce Service Cloud
• Experience with enterprise system implementations for global companies.
• Attention to detail with the ability to analyze and solve complex problems
• Experience in working on an agile scrum team
• Creative problem solver
• Excellent team player able to work with global cross functional teams
• Excellent written & verbal communication skill

About Cognate Inc - Cognate Inc is a recognized provider of professional IT Consulting services in the US. We have a solid track record of helping organizations plan and deploy IT projects successfully. We combine our consultation and IT staffing experience to drive the effectiveness of IT projects even in the most demanding and complex business environments.