IBM TRIRIGA Support Lead - Austin, TX 78753 or Sunnyvale, CA 94085 (Hybrid 3 Days Onsite)

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2

Skills

IBM TRIRIGA
TRIRIGA Support
TRIRIGA Admin
TRIRIGA Application Suite
TRIRIGA Modules
Real Estate Management
Facility Management Systems
TRIRIGA Data Model
TRIRIGA Workflows
Business Objects
TRIRIGA BOs
TRIRIGA Forms
TRIRIGA UI Components
Object Migration
OM Package
TRIRIGA Configuration
Data Import
SQL
Relational Databases
Troubleshooting
RCA
Incident Management
Integrations
Upstream Integrations
Downstream Integrations
API Integrations
SLA Compliance
Ticketing Systems
Knowledge Base Documentation
System Administration
Workflow Configuration
Technical Support
Application Support
Stakeholder Communication
Cross Functional Coordination
Cloud Environments
FM Systems
REM Modules
TRIRIGA Enhancements
Problem Solving
ServiceNow
ITSM
JavaScript Basics
Reporting
Data Analysis
UX Enhancements
TRIRIGA Studio
Workflow Optimization
Integration Monitoring

Job Details

ob Title: IBM TRIRIGA Support Lead
Location: Austin, TX 78753 or Sunnyvale, CA 94085 (Hybrid 3 Days Onsite)
Duration: 6 12 Months
Request ID: 116056-1

Job Description

We are seeking an experienced IBM TRIRIGA Support Lead with strong hands-on expertise in TRIRIGA platform administration, support, and enhancements. The ideal candidate will manage support operations, incident resolution, integrations, and configuration changes while ensuring high system availability and compliance with SLAs. This role requires deep TRIRIGA module knowledge, data model understanding, and strong communication skills.

Key Responsibilities

  • Provide technical support for the IBM TRIRIGA Application Suite and ensure system stability and uptime.

  • Lead incident resolution, troubleshooting, RCA, and technical analysis for TRIRIGA-related issues.

  • Manage TRIRIGA modules, including Real Estate Management and related functional areas.

  • Perform configuration changes, workflow updates, data imports, and UI component adjustments.

  • Monitor and support TRIRIGA integrations with upstream and downstream systems; coordinate with integration teams.

  • Create and maintain documentation, SOPs, and knowledge base articles.

  • Ensure SLA compliance and drive continuous service improvements.

  • Translate business requirements into technical deliverables and actionable tasks.

  • Collaborate with stakeholders, business teams, and cross-functional technical groups.

Mandatory Skills

  • Strong hands-on expertise in the IBM TRIRIGA Application Platform.

  • Deep understanding of TRIRIGA Data Models, Workflows, BOs, Forms, UI Components, and Object Migration.

  • Strong SQL skills and experience with relational databases.

  • Ability to analyze issues, perform RCA, and deliver clear technical solutions.

  • Excellent troubleshooting, problem-solving, and stakeholder engagement capabilities.

  • Ability to convert business requirements into technical tasks.

Desired Skills

  • IBM TRIRIGA Certification.

  • Experience in Real Estate or Facility Management systems.

  • Knowledge of cloud-hosted environments.

Experience Required

  • 5+ years of experience in IBM TRIRIGA support and administration.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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