Overview
On Site
USD 47.50 - 55.00 per hour
Contract - W2
Contract - Independent
Skills
Network
Event Management
Mapping
Dashboard
Training
Incident Management
Reporting
SLA
Regulatory Compliance
Palo Alto
Firewall
Border Gateway Protocol
Network Administration
Network Security
ServiceNow
New Relic
Documentation
Workflow
Collaboration
Conflict Resolution
Problem Solving
Attention To Detail
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a highly skilled Security Network Engineer to oversee and enhance event management processes within our organization. This long-term contract position involves implementing and maintaining event monitoring systems, developing automated workflows, and ensuring seamless incident response. Located in Miami Lakes, Florida, this role offers the opportunity to collaborate with diverse teams and play a crucial part in optimizing event governance and security.
Responsibilities:
Manage the complete lifecycle of event management processes using ServiceNow, ensuring efficient intake and response to operational alerts.
Configure and integrate monitoring tools such as New Relic, DataDog, and UiPath with ServiceNow to streamline alert processing.
Develop classification rules and severity tags to translate events into actionable incidents.
Create and maintain documentation for processes, workflows, and operational standards, including runbooks and procedural guidelines.
Collaborate with technical teams and business units to gather system details and validate service mapping models.
Define and implement alerting strategies, dashboards, and automation for high-priority events to improve response times.
Facilitate training sessions and workshops to enhance team understanding of incident response workflows and escalation procedures.
Monitor and report on event trends, incident performance, and adherence to response expectations, ensuring SLA compliance.
Lead response efforts during major incidents, coordinating technical teams and providing timely updates to stakeholders.
Establish governance criteria for event handling, escalation paths, and response quality across the organization.
Requirements
Proficiency in Palo Alto Firewall and Border Gateway Protocol (BGP) for secure network management.
Strong expertise in network security principles and practices.
Experience with ServiceNow application and modules to manage event workflows effectively.
Familiarity with monitoring tools such as DataDog and New Relic for event tracking and analysis.
Ability to develop automation strategies for paging, notifications, and vendor engagement.
Adept at creating detailed documentation, including workflows and procedural guides.
Strong collaboration skills to work with diverse technical and business teams.
Excellent problem-solving abilities and attention to detail for managing complex incidents and alerts.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a highly skilled Security Network Engineer to oversee and enhance event management processes within our organization. This long-term contract position involves implementing and maintaining event monitoring systems, developing automated workflows, and ensuring seamless incident response. Located in Miami Lakes, Florida, this role offers the opportunity to collaborate with diverse teams and play a crucial part in optimizing event governance and security.
Responsibilities:
Manage the complete lifecycle of event management processes using ServiceNow, ensuring efficient intake and response to operational alerts.
Configure and integrate monitoring tools such as New Relic, DataDog, and UiPath with ServiceNow to streamline alert processing.
Develop classification rules and severity tags to translate events into actionable incidents.
Create and maintain documentation for processes, workflows, and operational standards, including runbooks and procedural guidelines.
Collaborate with technical teams and business units to gather system details and validate service mapping models.
Define and implement alerting strategies, dashboards, and automation for high-priority events to improve response times.
Facilitate training sessions and workshops to enhance team understanding of incident response workflows and escalation procedures.
Monitor and report on event trends, incident performance, and adherence to response expectations, ensuring SLA compliance.
Lead response efforts during major incidents, coordinating technical teams and providing timely updates to stakeholders.
Establish governance criteria for event handling, escalation paths, and response quality across the organization.
Requirements
Proficiency in Palo Alto Firewall and Border Gateway Protocol (BGP) for secure network management.
Strong expertise in network security principles and practices.
Experience with ServiceNow application and modules to manage event workflows effectively.
Familiarity with monitoring tools such as DataDog and New Relic for event tracking and analysis.
Ability to develop automation strategies for paging, notifications, and vendor engagement.
Adept at creating detailed documentation, including workflows and procedural guides.
Strong collaboration skills to work with diverse technical and business teams.
Excellent problem-solving abilities and attention to detail for managing complex incidents and alerts.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.