Job Description
Job#: 1323148
Job Description:
WHO WE ARE LOOKING FOR
We're looking for a Senior Network Engineer to become a part of a team with a global leading retail provider, who has the ability to work on Cisco Routing and Switching platforms as well as Velocloud SDWAN platforms. We will need a person with an ability to work in a fast-paced often changing environment, and a varied network engineering skillset. We are looking for a person who can lean in and support various Engineering pillars which could include Retail Edge Locations, Showrooms, Remote Offices, and much more.
WHAT YOU WILL WORK ON
WHAT YOU BRING
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Job Description:
WHO WE ARE LOOKING FOR
We're looking for a Senior Network Engineer to become a part of a team with a global leading retail provider, who has the ability to work on Cisco Routing and Switching platforms as well as Velocloud SDWAN platforms. We will need a person with an ability to work in a fast-paced often changing environment, and a varied network engineering skillset. We are looking for a person who can lean in and support various Engineering pillars which could include Retail Edge Locations, Showrooms, Remote Offices, and much more.
WHAT YOU WILL WORK ON
- Assist Implementation of infrastructure projects with teams across the globe.
- Execute technical and functional resolution or workaround to mitigate or restore infrastructure service disruptions.
- Provide a timely response and analysis to customers and team management
- Participate in break fix issues as well as on-call rotation and escalation response for network infrastructure issues.
- Work with Operational Management to assess impact and urgency of critical and/or impactful issues.
- Project/Initiative Coordination
- Assist in working with Operations and Vendors to identify and fulfil the best infrastructure solution based on business need.
- Communicate with requestors to ensure they are kept up to date with status.
- Coordinate with teams to complete work to completion.
- Determine timelines to best fit business requirements.
- Build and deploy new hardware stacks in our constantly growing footprint and presence globally
- Develop and test new network architecture in response to business-driven requests for additional functionality
- Serve as an escalation point for complex or impactful production support issues
- Help maintain production support processes and ensures that teams are following documented processes to resolve issues.
- Provide operational technical support across a variety of infrastructure and end user services, such as network troubleshooting and client troubleshooting; escalate as necessary and own the issues.
- Ensure standards are being followed
- Help on-boarding, coaching, mentoring, and training to ensure that we're building a winning team.
- Ensure that senior production support management is always informed of the status of initiatives, impactful issues, team health and needs.
- Stay connected with other teams to understand impacts of their changes, align on timing, and ensure adequate support handoff.
- Act as a business consultant where needed to resolve issues and provide information to other teams.
- Develop and maintain relationships with operational managers and obtain 360 feedback.
- Participate in operational meetings as appropriate.
WHAT YOU BRING
- Current CCNA Route Switch Certification (additional CCNP certification is a plus)
- 7+ years Network Engineering experience to include the following:
- Expert knowledge of Cisco platforms ISR/ASR, Catalyst Switching, ASA
- Opening/managing RMA and TAC cases with Cisco.
- Cisco DNA Center
- Expert knowledge of SDWAN platforms
- Ticketing and work/project Systems (ServiceNow, Jira)
- L2/L3 switching
- EIGRP/BGP/OSPF routing
- Network Services
- DHCP
- DNS
- Network Automation
- Scripting Languages (Python/Perl - preferably Python)
- API Integration
- Familiarity with Networking Tools/Platforms (SolarWinds, Devo)
- Can speak, read and write English.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
