IAM Manager

IAM Manager

Salary: Open + Bonus

Location: Chicago, IL or Coppell, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Bachelor s Degree
• 5 Years of experience in IAM with the ability to show strong IAM acumen.
• Experience with IAM Identity Governance tools: SailPoint IIQ, ForgeRock AM, and Entra ID
• Experience with work prioritization methodologies and Jira/Agile practices to effectively manage product backlogs and team workloads
• Proficient in writing and creating end-user job aids, knowledge articles, and audit preparation documentation.

Responsibilities

• Complete all duties typical of people-managers, including individual personnel support, performance reviews, and team-based communication, and limited on-call support.
• Coordinate and monitor day-to-day end user support through various channels (Huddles, Slack, email, support tickets), ensuring timely resolution of access requests and technical issues.
• Lead backlog management and sprint planning processes, translating strategic priorities into actionable work items and ensuring the team has clarity on priorities and dependencies.
• Provide first level management of the execution of Regulatory and Audit requirements including, but not limited to, control reviews, periodic control testing, Policy and Procedure reviews, findings management, internal and external audit tasks, and remediation tasks as necessary.
• Provide support to our IAM Engineers and Developers by engaging in design discussions, testing, and validation of IAM product enhancements, upgrades, and quality of life improvements.