Site Reliability Engineer III

Full Time

    Job Description

    Are you tired of not being challenged, not having a voice, or having to work with outdated technologies? Do you want to be a direct contributor in a company that is an innovation leader and has the awards to prove it? Do you want your fair share of the profits from a fast-growing company?

    Our client is a premier customer relationship management (CRM) and internet marketing company that connects automotive dealerships to customers in innovative, award-winning ways. A Site Reliability Engineer focuses on the health of our production system. You will be proactive in developing internal tools, monitoring the system at all levels, anticipating issues, and implementing solutions before they impact users. When production issues - outages, slowness, processing delays, errors, and failures - do occur, you will take ownership to investigate, then solve yourself or escalate to SMEs for quick resolution.

    • Identify components of the application susceptible to performance, stability, and scalability issues.
    • Collaborate with the App Monitoring and Feature Ownership teams to develop metrics, monitoring, and alerting to observe the health of the production system. ? Be proactive in anticipating production issues - outages, slowness, processing delays, errors, and failures - and take corrective action to prevent them.
    • Act on system incidents during business and non-business hours.
    • Quickly investigate and fix performance, stability, and scalability issues in production.
    • Collaborate with SMEs as needed to investigate and resolve issues.
    • Scope technical work for the backlog for larger initiatives.
    • Maintain a record of system incidents; provide data-driven analysis to identify patterns and offer recommendations for preventative measures.

    • Demonstrate senior-level expertise in most of the following technologies: AWS, C# .NET, ASP.NET, Web APIs, ORMs, SQL, Microsoft SQL Server, TypeScript, JavaScript, Angular/HTML/CSS, and IIS.
    • A proven history of developing production-grade - performant, scalable, and durable - applications.
    • Extensive experience at all levels of the technology stack - infrastructure, database, API, and frontend.
    • Hands-on experience managing complex, high-volume applications in a production environment.
    • Hands-on experience analyzing hardware and software logs and metrics.
    • Hands-on experience optimizing database configuration and queries.
    • Hands-on experience analyzing and optimizing web applications.
    • Working knowledge of SOA and Architectural Patterns.
    • Working knowledge of performance-tuning techniques, stability patterns, and scalability approaches.
    • A data-driven approach to problem solving and communications.
    • Ability to balance urgency with sound decision making and careful execution.
    • Ability to balance business and technical objectives when making decisions.
    • Ability to balance multiple assignments in a fast-paced environment.
    • Exceptional communication, problem solving, and analytical skills is a must.
    • Have a positive, can-do, user-centered attitude.

    • Competitive salary
    • Profit sharing plan (eligible after 1 year)
    • Health, Vision, and Dental Insurance (eligible on day 1)
    • 401K with matching up to 4%
    • 9 company holidays + 15 vacation days in first year
    • Ample professional growth opportunities
    • Pluralsight subscription