Overview
On Site
USD 55,000.00 per year
Full Time
Skills
Regulatory Compliance
Microsoft Power BI
API
Change Management
Windows PowerShell
Scripting
SQL
Reporting
Microsoft SCCM
Windows Client
Soft Skills
Communication
Computer Engineering
Technical Support
ServiceNow
IT Service Management
Computer Hardware
Expect
Risk Management Framework
Software Design
Enterprise Architecture
ITIL
Machine Learning (ML)
Microsoft Office
Shell Scripting
Risk Assessment
Process Consulting
Conflict Resolution
Problem Solving
Management
Military
Market Analysis
Life Insurance
Workday
Law
Insurance
Mortgage
Licensing
SAFE
Finance
Recruiting
Job Details
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Infrastructure Engineer Sr. within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX. This position is primarily based in a location within PNC's footprint.
***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***
Key Responsibilities
Assist in developing and maintaining PowerShell scripts for automation and operational tasks.
Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance.
Help administer Microsoft 365 (M365) services and contribute to modern workplace initiatives.
Perform basic SQL queries and assist with reporting using Power BI.
Learn and apply API integration concepts for automation and system interoperability.
Provide support for Windows client infrastructure, including troubleshooting and configuration.
Participate in ITIL-based processes for incident and change management using ServiceNow.
Assist with security-related tasks, including Zscaler configuration and monitoring.
Required Skills & Qualifications
Foundational Knowledge:
Basic PowerShell scripting
Familiarity with SQL and reporting tools
Understanding of Microsoft Configuration Manager and Intune
Exposure to M365 and Windows client environments
Process Awareness:
General understanding of ITIL principles
Soft Skills:
Strong willingness to learn and adapt
Thrives in a fast-paced, dynamic, and fluid work environment. Displays a high-tolerance for ambiguity and making decisions with incomplete information.
Good problem-solving and communication skills
Preferred Qualifications
Experience in desktop engineering or IT support
Familiarity with automation concepts and modern workplace technologies
Exposure to ServiceNow or similar ITSM tools
***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, ITIL Processes, Machine Learning, Microsoft Office 365, Power Shell Scripting, Risk Assessments, Technical Knowledge
Competencies
Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $55,000.00 - $152,375.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/01/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Infrastructure Engineer Sr. within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX. This position is primarily based in a location within PNC's footprint.
***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***
Key Responsibilities
Assist in developing and maintaining PowerShell scripts for automation and operational tasks.
Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance.
Help administer Microsoft 365 (M365) services and contribute to modern workplace initiatives.
Perform basic SQL queries and assist with reporting using Power BI.
Learn and apply API integration concepts for automation and system interoperability.
Provide support for Windows client infrastructure, including troubleshooting and configuration.
Participate in ITIL-based processes for incident and change management using ServiceNow.
Assist with security-related tasks, including Zscaler configuration and monitoring.
Required Skills & Qualifications
Foundational Knowledge:
Basic PowerShell scripting
Familiarity with SQL and reporting tools
Understanding of Microsoft Configuration Manager and Intune
Exposure to M365 and Windows client environments
Process Awareness:
General understanding of ITIL principles
Soft Skills:
Strong willingness to learn and adapt
Thrives in a fast-paced, dynamic, and fluid work environment. Displays a high-tolerance for ambiguity and making decisions with incomplete information.
Good problem-solving and communication skills
Preferred Qualifications
Experience in desktop engineering or IT support
Familiarity with automation concepts and modern workplace technologies
Exposure to ServiceNow or similar ITSM tools
***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Applies solution design and support while consistently meeting customer needs. Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions.
- Develops software components and hardware for projects; aligns these with business strategies and objectives.
- Independently solves common problems and updates applications with new technology.
- Collaborates with engineers, architects, developers and other staff to meet project objectives.
- Analyzes the technological needs of customers and provides ongoing support for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, ITIL Processes, Machine Learning, Microsoft Office 365, Power Shell Scripting, Risk Assessments, Technical Knowledge
Competencies
Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $55,000.00 - $152,375.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/01/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.