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ServiceNow Business Analyst (modules: ITSM, ITOM, HRSD, CSM, GRC/SPM)

Ankeny, IA, US • Posted 3 days ago • Updated 3 days ago

Contract Corp To Corp

Contract W2

Contract Independent

On-site

Depends on Experience

Fitment

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Job Details

Skills

ITSM
ITOM
HRSD
CSM
GRC/SPM
ServiceNow

Summary

Position : ServiceNow Business Analyst (modules: ITSM, ITOM, HRSD, CSM, GRC/SPM)

Location : Ankeny, IA (Onsite)

Duration : 12+ Month

Requirements

12+ years of experience as a Business Analyst or Process Consultant with at least 2 years on the ServiceNow platform.
Hands-on experience with one or more ServiceNow modules: ITSM, ITOM, HRSD, CSM, GRC, or SPM.
Strong understanding of ITIL frameworks and service management best practices.
Proven ability to facilitate requirements workshops and present solutions to senior stakeholders.
Experience writing user stories, process flows, and functional design documents.
Familiarity with Agile/Scrum delivery methodologies.
Excellent communication, facilitation, and organizational skills.
ServiceNow Certified System Administrator (CSA) preferred.
ServiceNow Certified Implementation Specialist (CIS) in one or more modules a plus.
ITIL Foundation certification preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90859492
Position Id: 8977602
Posted 3 days ago

Contact the job poster

Kumar Sai

Recruiter @ SumasEdge Corporation

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