Business Process Analyst

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required

Skills

ERP
servicenow
process and mapping

Job Details

Job description

Minimum of 5 years of experience in Cloud SaaS ERP Applications process design, SOP development, and governance in an enterprise applications environment.

Proven experience with ServiceNow model and design.

Strong understanding of RACI matrices and shared governance structures.

Excellent documentation and communication skills.

Prior Experience in implementing Enterprise Applications Operations structures and Processes.

Required Skills & Abilities

  • Proficiency in process mapping and design tools (e.g., Visio, Lucidchart).
  • Proficiency with Smartsheet, Microsoft Project, Word, Excel, PowerPoint, Sharepoint
  • Strong knowledge of ServiceNow and its application in enterprise environments.
  • Familiarity with ITIL framework and best practices.
  • Strong problem-solving abilities and attention to detail.
  • Ability to analyze complex processes and identify improvement opportunities.
  • Excellent communication and collaboration skills.
  • Ability to work effectively with cross-functional teams.
  • Ability to manage multiple projects and priorities simultaneously.
  • Strong organizational and time management skills.
  • Capacity to work independently and as part of a team.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Netserv Applications, Inc.