PEGA Admin (W2 Position - Remote)

"We are seeking an experienced Pega Administrator and Operations Lead to join our team. The ideal candidate will have a strong background in Pega administration, operations, and project management, and will be responsible for overseeing the day-to-day operations of our Pega platform. This individual will play a critical role in ensuring the platform's performance, stability, and availability, and will be responsible for leading technical projects and initiatives aimed at improving the platform.

Skills Required:

Min 6+ years of overall experience.
Oversee the day-to-day operations of the Pega platform, ensuring its performance, stability, and availability
Lead technical projects aimed at improving the platform's performance and reliability
Implement and manage Pega upgrades to ensure the platform is up-to-date
Monitor and maintain the security of the Pega platform, ensuring compliance with security standards
Collaborate with other IT teams to ensure seamless integration with other systems and platforms
Provide technical support to internal teams and users, resolving any issues that arise
Develop and implement processes and procedures to improve platform performance and reliability
Manage and motivate a team of Pega administrators and developers, providing mentorship and guidance as needed
Serve as the primary point of contact for all Pega-related issues and inquiries, providing timely and effective resolution
A minimum of 5 years of experience in Pega administration and operations
Strong experience with Pega PRPC, Pega Rules, Pega Workflow, Pega Decisioning, and Pega case management
Strong project management skills and experience leading technical projects
Strong knowledge of SQL Server and WebSphere deployments
Excellent problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team

Skills Preferred:
N/A
Experience Required:
Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator.
Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively.
Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management.
Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments.
Business process management: A good understanding of business processes and how they can be automated using Pega Platform is important for a Pega administrator.
Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform.
Scripting: Familiarity with scripting languages such as Java, JavaScript, and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks. Continuous learning: The Pega Platform is constantly evolving, so Pega administrators need to stay up to date with new features and releases.

Education Required:
Bachelor's degree in Computer Science, Information Technology or a related field