Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - long
Skills
Problem Analysis
Root Cause Analysis
Application Development
Software Management
Business Continuity Planning
SAP BASIS
SLA
Computer Science
Information Technology
Ansible
JFrog
CloudBees
Jenkins
Bitbucket
Version Control
Unix
Management
Regulatory Compliance
Apache Kafka
Scripting
Python
Bash
Dynatrace
Splunk
Operational Efficiency
Production Support
Continuous Integration and Development
Communication
Collaboration
Database
Oracle
PostgreSQL
F5
Load Balancing
Google Tag Manager (GTM)
High Availability
Disaster Recovery
Red Hat Linux
DevOps
EXT
IMG
Job Details
Production Support Application Architect
Plano, TX, Pennington, NJ and Chandler, AZ
12+ month contract position
Responsibilities:
- Provide end-to-end support of production applications, ensuring their stability, reliability, and performance
- Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues
- Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities
- Take ownership of problem root cause analysis and implement appropriate remediation
- Lead chronic issue investigations to minimize business impact and maintain system health
- Drive proactive monitoring review and implementation strategies
- Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements
- Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup
- Lead production incident triaging calls
- Provide production on-call support, including weekend rotation on a round-robin basis
- Execute disaster recovery procedures and strategies
- Respond to and resolve production tickets promptly to meet SLA requirements
Requirements:
- 7+ years of experience in production operations
- Bachelor's degree in computer science, Information technology, or a related field
- Hands-on experience with Red Hat Ansible Automation Platform, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool
- Expertise in Unix systems
- Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations
- Strong experience on OpenShift containers, Apache Kafka
- Strong understanding of CICD pipeline
- Proficiency in scripting languages such as Python or Bash for automation
- Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability
- Demonstrated ability to contribute to automation efforts for improved operational efficiency
- Proven experience in a production support or similar role, preferably in a CICD Platform environment
- Excellent communication and collaboration skills for effective work across cross-functional teams
- Familiarity with database platforms such as Oracle or PostgreSQL
- Knowledge of F5 Load balancer, GTM, high availability architectures and disaster recovery strategies
Certification in Red Hat Linux, DevOps methodologies or related fields
Ayush Sharma Sr. US Technical Recruiter
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