Salesforce Business Analyst / %100 Remote

Salesforce Business Analyst

%100 Remote

PruTech Solutions, Inc.

About PruTech

Founded in 1998, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to finance, retail, and manufacturing. PruTech has offices in New York City, Washington DC, North Carolina, and two nearshore offices in Mexico City and India.

With over 20 years of Information Technology and system integration experience, PruTech provides multiple ways to assist organizations with future technology requirements including:

• Project based system integration
• Custom software solutions
• Package implementations
• Consulting and advisory services
• Big data and analytics
• Nearshore and offshore services

Job Description:
We are looking for an experienced Salesforce Business Analyst to bridge business requirements and technical solutions. The ideal candidate will have a strong understanding of Salesforce configuration, automation, reporting, and data management, along with proven ability to translate business needs into scalable Salesforce solutions.
Key Responsibilities:
Gather and document business requirements from stakeholders.
Configure Salesforce objects, fields, workflows, validation rules, and page layouts.
Create reports, dashboards, and automation to support business operations.
Work closely with developers and architects to design scalable solutions.
Manage user roles, profiles, permissions, and data integrity.
Provide user support, training, and system documentation.
Identify opportunities for process improvement and system optimization.
Qualifications:
Bachelor's degree in Business, Information Systems, or related field.
10+ years of experience in Salesforce Administration and Business Analysis.
Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
Proficient with Flow Builder, Process Builder, and Lightning App Builder.
Strong analytical, problem-solving, and documentation skills.
Salesforce Certified Administrator and/or Business Analyst certification preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.