Desktop Systems Analyst III

Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with 40+ locations and is comprised of more than 800 physicians providing primary and specialty care in a collaborative manner.

With more than 65 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.

Responsibilities

Provides on-site/remote site planning for installations, manages and configures assets as necessary for 3rd level support, reviews all tickets and schedules service, communicates with requestor management to ensure service levels are met, provides in-depth troubleshooting, assists the level 1 and 2 technicians, creates documentation, participates a co-lead in desktop projects, and performs research to identify emerging desktop technology.

Qualifications

Education

Required: 4-year degree or equivalent experience with a technical certificate (i.e. Microsoft MCSA, MCSE, MCDST, MCP, or equivalent)

Preferred: Advanced degree

Experience

Required: 5+ years of technical support analyst experience with advanced troubleshooting skills. Experience in support of network and system infrastructure components. Knowledge of file and print sharing concepts.

Preferred: Advanced competency in at least two specialized skill areas such as WAN, network printers, or desktops.

License(s)

Required: MCSA, MCSE, MCDST, MCP, or equivalent

Valid Drivers license

Special Skills

Required: Advanced understanding of Windows 7/10 OS and MS Office products. Knowledge of Active Directory.

Preferred: Knowledge of Perl scripting.

Other:

Required: Excellent verbal and written skills

Preferred: CA Unicenter, CA Service Desk. SCCM or like solutions.

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston's fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance

If you want a satisfying career and a rich, rewarding personal life, don't choose between them.

Achieve them both at Kelsey-Seybold Clinic.

Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-