Business Operations Analyst

Overview

On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Contract - 11+ mo(s)

Skills

ONBASE ADMINISTRATION
ONBASE
DATABASE MANAGEMENT
DYNATRACE
SPLUNK
SERVICENOW
CLARITY

Job Details

Business Operations Analyst III

Job Summary: Talent Software Services is in search of a Business Operations Analyst for a contract position in Alpharetta, GA. The opportunity will be for eleven months with a strong chance for a long-term extension.

Position Summary:

Join our team in Alpharetta, GA, a vibrant city known for its thriving business community and high quality of life. This is an exciting opportunity to work in a dynamic environment where innovation and collaboration are at the forefront. The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the OnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBase solutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management, workflow automation, and system integration to improve operational efficiency.

Primary Responsibilities/Accountabilities:

    • Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
    • Analyze business processes and pursue application improvements
    • Troubleshoot and resolve system issues and user-reported problems
    • Collaborate with peers and infrastructure teams to optimize workflows
    • Maintain security protocols and compliance standards under our application umbrella
    • Document processes and provide technical support for application systems
    • Analyze and improve delivery performance using relevant tools and metrics
    • Maintain on-call availability to respond to application inquiries; must be flexible and available with the scheduling


    Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
    • 10 years of experience with OnBase administration and development
    • Proficiency in SQL, scripting, and understanding of databases
    • Monitoring Dynatrace, Splunk, and Moogsoft skills
    • Experience with Ticketed/Projects ServiceNow, Clarity
    • Ability to troubleshoot technical issues and work collaboratively with cross-functional teams
    • Excellent communication and problem-solving skills

    If this job is a match for your background, we would be honoured to receive your application!

    Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!

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    About Talent Software Services, Inc