Trade Floor Production Support Analyst

Overview

On Site
Full Time

Skills

Portfolio Management
Trading
Control Flow Analysis
Accountability
IT Management
Energy
Database
Research
Root Cause Analysis
Service Level
Production Support
Documentation
Policies and Procedures
Dashboard
Privacy
Marketing

Job Details

Location: Malvern, PA
Description: Our client is currently seeking a Trade Floor Production Support Analyst

Qualifications:
  • Blend of business and technical acumen with a willingness to learn.
  • Understanding of portfolio management/trading life cycle and related tools.
  • CFA/CMSA preferred but not required.
  • Ability to troubleshoot both technical and business issues.

Responsibilities:
  • Demonstrate high accountability and technical leadership, building strong technical teams across the US, UK, and AUS.
  • Initiate and lead ideas to fruition, synthesizing concepts and findings into narratives for different audiences.
  • Handle ambiguity and complexity with high energy and grit, working quickly and efficiently.
  • Establish and maintain strong working relationships with business partners.
  • Provide senior support for applications and databases; coordinate and execute technical procedures to resolve production or operational issues.
  • Proactively monitor production systems for alerts, outages, and issues; research and lead root cause analysis to minimize risk and implement solutions.
  • Ensure support requests are resolved within service level agreements, communicate status and resolutions, and update production support documentation, policies, and procedures.
  • Build dashboards to convey trends.


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Contact:

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