Financial Security L3 Support(Payment and Swift Exp)

Full Time, Contract: W2


    • Swift
    • FEDwire
    • CHIPS

    Job Description

    Financial Security L3 Support(Payment and Swift Exp)
    Location: New York, NY
    Job purpose:
    Level 3 Production Support for Payments and Swift applications, responsible for projects involving maintenance and enhancement activities.
    Main Responsibilities:
    Provide L3 support of core payment processing infrastructure for leading investment bank
    Exposure to compliance programs like OFAC and AML is preferred
    Review users requests and requirements, define feasibility and qualification
    Write functional specifications based on users requirements and applications design
    Data analysis
    Exposure to UNIX is preferred.
    Define testing strategy , tests plan and execute functional tests
    Propose logical solutions and transform them into clear business and technical requirements
    Utilize query tools to confirm data quality and investigate questions
    Track, resolve and escalate issues for own projects while keeping relevant stakeholders informed
    Support production environment and address incidents logged under "Production Support"
    Provide permanent solution for all the problems logged under "Production Support"
    Perform root cause analysis for P1/P2/P3 and P4 incidents and take action based on business needs
    Follow the required policies and procedures of incident, problem and change management
    Raise/escalate any service related issues and risks to Track lead and/or BCI lead
    High energy, results driven person with strong interpersonal skills
    Able to work under minimal supervision
    Graduate or post graduate in Engineering or Technology with Computers or IT stream
    OR Graduate or post graduate in any stream with course in Computers or IT stream
    5 to 10 Years of total experience with 4+ plus years of relevant experience in Payments : Prduction support and projects
    Good exposure in Payment systems including Swift, US clearing systems (FEDwire and CHIPS ).
    Knowledge and experience in Payment back office system; ideally Montran GPS (Global payment systems)
    Experience in Financial security : Sanction filtering and AML
    Exposure to audits on the domain would be a real plus
    Required Skills
    He should be well versed with technologies like SQL server, Windows batch scripting, T-SQL
    Experience and good understanding of MQ series
    Excellent verbal and written communication
    Attention to details
    Preferred/Desired Skills
    Working experience in applications related to Compliance in banking environment.
    Knowledge of Control-M or other scheduling application.
    Primary Duties
    Production support: platform and users support
    Coordination with various stakeholder: application and infrastructure teams, end users, client , Software vendors ..
    Client facing on domain covered
    Maintain application and operational documentation
    Data analysis
    Requirement Gathering
    Solution Design
    Code Development
    Unit and Integration Testing
    User testing coordination
    Performance Goals:
    Meet defined SLAs and KPIs related to application development and support
    Improvements and optimizations to stabilize the plant
    Deliveries quality: application , documentation , testing .
    Positive client feedback
    Answer accurately to audit questions and address audit remediations
    Specific Features of the activity :
    Resource is required to work from New York , NY
    Resource should be open to extended hours on need basis
    Resource should be ready to exceptionally work on weekend to support BCP tests, specific production activities
    Resource should be keen to learn newer things related to technology and domain
    Resource should be very rigorous with the delivery quality
    Resource should be energetic and passionate to drive results for business needs and personal growth in the area of technology and/domain knowledge
    Support of very Sensitive applications