ServiceNow Techno-functional Senior Consultant

  • Miami, FL
  • Posted 60+ days ago | Updated 8 hours ago


On Site
Full Time


Software design
Software development
Business process
IT strategy
IT transformation
Team leadership
Problem solving
Microsoft Visio

Job Details

ServiceNow Techno-functional Senior Consultant

Work you'll do
You will have the opportunity to be responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment. You will be a part of the design on the project and will assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.

In an operational setting, you will be an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement. You will provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap.

The Team
At Deloitte Consulting, our technology strategy and architecture specialists help organizations develop the strategies and implement the systems that build business value and drive performance. We have deep knowledge and experience gained from working on some of the most complex IT challenges around the globe, everything from system replacement to full IT transformation.

You will be part of a team of technology experts that work to transform the workforce of our clients into the next generation of technology.

  • 4+ years of ServiceNow consulting or industry experience
  • 3+ years of experience within large technology engagements
  • 2+ full life cycle implementations
  • Experience leading teams in functional and technical streams
  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Bachelor's Degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

  • Ability to work independently and manage multiple task assignments
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • ServiceNow certification in one or more areas
  • Experience with XML, and SQL
  • Advanced degree
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

Information for applicants with a need for accommodation: ;br>

About Deloitte