Overview
On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)
Skills
Audio Visual (AV) Systems
Event Production
Job Details
Job Title: IT Support Technician
Location: Chicago, IL 60611 (Onsite)
Position: 6 months
Job description:
Qualifications:
- Bachelor's degree or higher in a related technical area or equivalent technical training/experience required.
- Excellent written and oral communications skills required.
- Professional demeanor, calm, tactful, respects confidentiality, service oriented.
- Experience with AV technical support (e.g., LCD Projectors, Document Cameras, Video Conferencing, etc.) strongly preferred.
- Ability to read and follow signal-flow diagrams required.
- Excellent troubleshooting skills: proven ability to solve technical problems under pressure is required.
- Knowledge of computer hardware and software, (Windows and Mac), required.
- Knowledge of application software such as Word, Excel, PowerPoint, and Internet applications required.
- Ability to work well with others is required.
- Ability to work multiple shifts at multiple locations as needed.
- Initiative and ability for self-instruction required.
- Knowledge of computer networks (Ethernet, Wireless, Windows 10, Mac OS) preferred.
- Knowledge of mobile devices is preferred.
- Knowledge of Video Editing/ Camera operations and Production process preferred.
- 3-5 years of live event production preferred.
- Professional level experience with advanced video production including green screen production is preferred.
- Experience with VMIX software or similar preferred.
- CTS certification preferred.
- Experience with Final Cut preferred.
Responsibilities:
- Provide support during the shift hours from 1:00pm to 9:30pm and some Saturdays as needed.
- Shift hours may change depending on coverage needs.
- Support classroom audiovisual systems that employ Crestron control systems and multiple sources, multiple projector room configurations.
- Complete audiovisual presentation set-ups in a variety of settings that include small conference rooms, classrooms, and large assembly spaces.
- Troubleshoot issues with AV systems and implement temporary fixes as necessary to ensure minimal disruption to faculty, staff, and corporate presenters.
- Escalate problems to AV Team Lead as needed.
- Provide instruction to faculty, staff and corporate presenters as needed in the daily operation of audiovisual presentation systems.
- Live event production for Booth
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