Overview
On Site
Full Time
Skills
IT Consulting
Team Leadership
Customer Engagement
Operational Excellence
Customer Relationship Management (CRM)
Mentorship
Continuous Improvement
Service Delivery
Strategic Planning
IT Service Management
Cyber Security
Documentation
Vendor Relationships
Licensing
Optimization
Operational Efficiency
Collaboration
Sales
Leadership
Communication
Relationship Management
IT Infrastructure
Cloud Computing
Microsoft Office
Microsoft Azure
Virtualization
Management
Computer Networking
Managed Services
Roadmaps
Conflict Resolution
Coaching
Accountability
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced IT Manager to lead a dynamic technical team and provide strategic technology consulting to clients in Albuquerque, New Mexico. This role combines team leadership, client engagement, and oversight of managed IT services to ensure optimal performance and alignment with business goals. The ideal candidate will drive operational excellence, foster strong client relationships, and guide the team toward proactive and innovative solutions.
Responsibilities:
Build and mentor a high-performing technical team, fostering a culture of accountability and continuous improvement.
Develop and implement clear processes and roles to ensure efficient service delivery and team alignment.
Conduct regular one-on-one meetings, performance reviews, and development plans to support team growth.
Lead strategic planning for clients, crafting technology roadmaps that align with their long-term business objectives.
Conduct on-site client meetings, including business reviews and strategic discussions, to strengthen relationships and provide tailored solutions.
Oversee the delivery of managed IT services, including infrastructure management, cloud solutions, cybersecurity, and support processes.
Ensure adherence to best practices, security policies, and high standards for service quality and documentation.
Manage vendor relationships, licensing renewals, and cost optimization to maximize operational efficiency.
Collaborate with sales and operations teams to ensure clients receive consistent and impactful results.
Travel periodically to support and align with team members and key clients, ensuring cohesive operations.
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply.
Minimum of 7 years in IT, including 2+ years in a leadership role
Proven experience in managing and developing technical teams in a fast-paced environment.
Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
A client-focused approach, emphasizing proactive solutions and strategic relationship management.
Solid understanding of IT infrastructure, cloud technologies (Microsoft 365, Azure), virtualization, and security frameworks.
Familiarity with endpoint management, networking, and standard tools used in managed services.
Demonstrated ability to create and execute technology lifecycle plans and roadmaps.
High emotional intelligence, with skills in conflict resolution, coaching, and driving team accountability.
Background required prior to employment
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced IT Manager to lead a dynamic technical team and provide strategic technology consulting to clients in Albuquerque, New Mexico. This role combines team leadership, client engagement, and oversight of managed IT services to ensure optimal performance and alignment with business goals. The ideal candidate will drive operational excellence, foster strong client relationships, and guide the team toward proactive and innovative solutions.
Responsibilities:
Build and mentor a high-performing technical team, fostering a culture of accountability and continuous improvement.
Develop and implement clear processes and roles to ensure efficient service delivery and team alignment.
Conduct regular one-on-one meetings, performance reviews, and development plans to support team growth.
Lead strategic planning for clients, crafting technology roadmaps that align with their long-term business objectives.
Conduct on-site client meetings, including business reviews and strategic discussions, to strengthen relationships and provide tailored solutions.
Oversee the delivery of managed IT services, including infrastructure management, cloud solutions, cybersecurity, and support processes.
Ensure adherence to best practices, security policies, and high standards for service quality and documentation.
Manage vendor relationships, licensing renewals, and cost optimization to maximize operational efficiency.
Collaborate with sales and operations teams to ensure clients receive consistent and impactful results.
Travel periodically to support and align with team members and key clients, ensuring cohesive operations.
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply.
Minimum of 7 years in IT, including 2+ years in a leadership role
Proven experience in managing and developing technical teams in a fast-paced environment.
Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
A client-focused approach, emphasizing proactive solutions and strategic relationship management.
Solid understanding of IT infrastructure, cloud technologies (Microsoft 365, Azure), virtualization, and security frameworks.
Familiarity with endpoint management, networking, and standard tools used in managed services.
Demonstrated ability to create and execute technology lifecycle plans and roadmaps.
High emotional intelligence, with skills in conflict resolution, coaching, and driving team accountability.
Background required prior to employment
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.