Overview
Skills
Job Details
DTS is looking for Marketing Specialist for our direct client Position
Skills:
- Proven experience in engaging with reactive and proactive social media community management.
- Strong analytical skills to measure and optimize engagement strategies.
- Ability to work independently with a quick turnaround
Required Skills:
- Passion for social media. -Min 1 year experience in community management or a related field, with a track record of successfully building and engaging online communities.
- High proficiency in engaging in all social media platforms including Instagram, TikTok, LinkedIn, etc
Job Description: Role Requirements and Responsibilities:
Are you passionate about building and nurturing online communities? Do you thrive in dynamic environments where you can engage with audiences and represent a brand effectively? Client is seeking a Brand Engagement Specialist to support day to day proactive, reactive engagement and surprise & delight efforts on all brand social platforms. The ideal candidate should be extremely detail oriented with a passion for social media.
Top Three Skills:
- Proven experience in social media community management.
- Strong analytical skills to measure and optimize engagement strategies (reactive/proactive).
- Ability to work independently with a quick turnaround.
- Surprise and Delight knowledge and/or experience
Required Skills or Qualifications:
- Passion for social media.
- Min 1 year experience in community management or a related field, with a track record of successfully building and engaging online communities.
- High proficiency in all social media platforms including Instagram, TikTok, Threads, LinkedIn, etc
- Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences and platforms.
- Proficiency in social media monitoring and management tools, with a keen understanding of social media trends and best practices – experience with Sprinklr a plus
- Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
- Demonstrated problem-solving abilities, with a proactive approach to addressing challenges and finding solutions with a sense of urgency.
- Ability to identify moments on social media to create meaningful, personalized experiences that exceed expectations and build brand loyalty.
Desired Skills or Qualifications
- Ability to build and maintain brand\'s online community by initiating meaningful interactions and fostering brand love.
- Experience monitoring all social media platforms to stay abreast on social trends.
- Ability to promptly and proactively insert the brand in trending moments, and brand banter through engagement.
- Pays attention to detail in all aspects of community management, ensuring accuracy and consistency in messaging and interactions.
- Skilled in tasks prioritization and understanding when to escalate issues and when to address them independently to maintain community satisfaction.
Systems, Tools or Technologies:
- Proficient in navigating all social media platforms. (Instagram, TikTok, Threads, X, LinkedIn)
- Skilled with Microsoft Office applications (Excel, Access, PowerPoint)
Educational Requirements, Degrees, Licenses or Certifications:
- Bachelor\'s degree preferred
DTS offers excellent compensation package.
Pankaj Kumar