Skills
- communication skills
- troubleshoot
- ETL
- Python
- technical issues
- authentication
- Unix
- Okta
- Postfix
- Azure
Job Description
Job Title: Technical Support Engineer – Performance
Location: Orlando, FL (Hybrid)
Description:
Skills: Required Skills
· Strong personal commitment to quality and customer service Experience with relational databases (e.g. MySQL, Oracle)
· Java experience- ability to read and understand object oriented design principles and memory management
· Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl-plus Basic Unix/Linux experience
· Experience diagnosing performance degradation (e.g. explain plans, database tuning)
· Strong teammate with high level of commitment and excellent communication skills
Desired Skills
The following additional skills are preferred but not required:
· Understanding of Web Services, JDBC, ODBC Understanding of TCP/IP and Networking knowledge
· Experience with Splunk Working knowledge of the components in a web applications stack.
· Ability to analyze java heap dumps as well as thread dumps Advanced Unix/Linux experience
· Understanding of remote administration via SSH, SNMP, WMI, Powershell
· A fundamental understanding of ITSM, ITIL, and/or CMDB