Security Support Engineer (WAF).

Full Time, Part Time, Contract: W2, Corp-To-Corp, Independent

  • No Travel Required

Job Description

Role : Security Support Engineer (WAF).

Location : Dallas, TX

Duration : Fulltime

Job Description:

L1/L2 Exp must , WAF experience

Experience level: 5 10 Years

Information Security (InfoSec) Governance & Compliance team has a need for a Security Support Analyst primarily responsible for supporting security requirements across the company. The ideal candidate will have experience in doing L1 / L2 style work as a security support engineer.

This is an individual contributor role.

Key Responsibilities include, but are not limited to:

L1 / L2 style work

Following Documented processes

Working with Internal customers

Supporting tools

Conduct remote troubleshooting via tools provided.

Record technical issues and solutions in logs.

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Help create technical documentation and manuals

Engineering, implementing, and monitoring security measures for the protection of computer systems, networks, and information

Identifying and defining system security requirements

Designing computer security architecture and developing detailed cyber security designs

Gather the required information necessary in order to best handle customer software and technical inquiries

Manage customer expectations regarding estimated response times for issue resolution



Venafi certificate management

Symantec WSS/SEP




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