Product Manager Associate

Job Title: Product Manager Associate
Experience Level Desired: Level 1 (1-5yrs)
Locations: Hybrid in Vienna, VA, Pensacola, FL or Winchester, VA
Shift (Time): 8:30am - 4:30pm (local time)
Pay Rate: Open to Both C2C and W2 options 
Position Type: Multiyear Contract 

Description
To partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, 
refine business outcomes, build new capabilities, and drive product roadmap for our members. 
Defines what the product features should be and explains why they are needed. Serve as a liaison 
between key business stakeholders and technology teams to define, develop, communicate, and execute 
strategic plans for introducing new product initiatives. Own and drive recommendations for the 
roadmap and refine and prioritize product backlog based on business objectives, member research, 
competitive dynamics, and data analytics.

Responsibilities
•  Responsible for defining recommendations for and supporting product initiatives that help build 
desirable, feasible, and sustainable products/services that meet member and internal customer needs
•  Develops an understanding of the division’s business objectives, risk tolerance, and member 
needs in order to proactively identify needs, problems, and solutions based on analyses
•  Support the end-to-end product development life cycle including ideation, product definition, 
build/prototyping, design, validation, and delivery
•  Advances assigned product features (new or existing) from ideation to enhancements to 
post-delivery maintenance
•  Contributes to ensure the Portfolio, Program, & Team layers are aligned on outcomes that deliver 
tangible business value and bridges big picture understanding and tactical needs
•  Content authority of the program backlog, accountable for feature creation, feature acceptance, 
prioritization, delivery plans, and overall management
•  Explores the market, conducting market research on product features to understand end-to-end the 
current and future member needs
•  Defines, owns, and communicates recommendations for the product functions, vision, and roadmap 
while supporting the architectural runway
• Identifies, communicates, escalates, and resolves project issues and risks to direct management
•  Contributes to a focus on the agile methodology of delivery by scoping iterative releases, 
collaborating with and influencing stakeholders to meet business goals
•  Acts as the voice of the internal team member and advocate for the needs of those stakeholders 
on their behalf
•  Builds partnerships and alliances, and manage relationships with partners to drive forward the 
implementation on all fronts to develop innovative products and services
•  Enables decision making for leaders around product features through clear and concise 
communication
•  Develops recommendations for and implements change management strategies and plans for product 
features
•  Develops new ideas, initiatives, and recommendations that drive continuous improvement

Qualifications
• Collaborative attitude and able to work with technology and business partners to ensure efficient 
and effective delivery, independently or in a team environment
• Quick learner with an analytical and flexible thinking style
• Effective at multi-tasking and the ability to meet deadlines
• Experience in communicating effectively (written and oral) and working well on cross-functional 
teams
• Comfortability with big, undefined problems and the capability to break down problems to find 
solutions
• Exposure to working in an agile environment
• Exposure to data, combined with analytical awareness to help make informed recommendations
• Aptitude and curiosity for learning how technical process flows work
• Bachelor’s Degree in Business, Management, Computer Science, Information Systems, or a related 
field, or the equivalent combination of experience, education, and training
• 1+ years of experience in product management or related roles • Knowledge of the financial 
services environment and Navy Federal's operations, policies, and procedures
 


System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1