Help Desk Analyst

Overview

On Site
Full Time

Skills

Marketing Operations
Oracle
Help Desk
Service Desk
Cerner
Epic
Workday
Problem Solving
Technical Support
Project Management
Preventive Maintenance
Performance Management
Healthcare Information Technology
Health Care
Life Sciences
Recruiting

Job Details

We are looking for experienced Help Desk Analysts local to the Kansas City, MO area with hands-on experience in either Cerner (Oracle Health), Epic, or Workday.

This is a full-time, permanent role, and candidates must be local and able to work onsite in our Overland Park office three days per week.

Required Experience:
  • 3+ years of Help Desk/Service Desk experience
  • Cerner, Epic, and/ or Workday is a plus!
  • Strong troubleshooting and problem-resolution skills
  • Familiarity with enterprise ticketing systems and general end-user support
  • Ability to communicate technical steps clearly to non-technical users
  • Must reside in the Kansas City metro area and work onsite 3 days per week (remote hybrid)

Currently two shifts available: 7AM - 4PM CST or 10AM - 7PM CST

To learn more about this and other positions, contact Andrew Felix at or . Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at .

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