Content Strategist in Cupertino, CA 95014 (Hybrid).

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Pride Global/Russell Tobin & Associates

Job Title: Content Strategist II
Pay Rate: $55/hour. to $58.85/hour. DOE
Location: Cupertino, CA 95014 (Hybrid)
Duration: Till 07/24/2026, could be extended longer.

Job Description

• Work with project SMEs and platform owners to help support the best possible user experience, making sure the platform has the right content in the right places.
• Work with subject matter experts to develop and update content, articulating key messages in a way users will understand and that is consistent with People content style guidelines.
• Manage content change requests and content workflow.
• Manage the intake and prioritization of content change requests via ticket tracking systems (Radar and others as needed).
• Work with SMEs, editors, and other groups as necessary (Privacy, Legal) to manage content reviews.
• Carefully track, prioritize and escalate tickets as needed.
• Lead QA sessions and participate in other team meetings as necessary.

• The People Experience team is looking for a contract content producer to work on two internal platforms.
• In this role, you'll work with the project teams, SMEs, and editors to help oversee content change requests, prioritize them, and manage their workflow. You ' ll be an adept project manager and communicate effectively with key stakeholders and global business partners. You can see the big picture but will have a keen eye for detail, a knack for collaboration, and passion for content integrity and user experience. You will also help identify and drive content improvements and a better user experience, connecting the dots between platforms and other content. You will help write, rewrite, and edit content on both platforms, applying style and tone guidelines.
• The two main areas of focus will be supporting content on ServiceNow, an employee/customer support platform; and supporting the implementation of Workday and specifically looking at the platform's instructional content (explanatory text, in-platform guides and help text, etc), and working closely with SMEs.

• 5+ years of project management experience and managing content for high traffic sites or platforms
• Experience with task management/ticketing system required
• Proficient in writing clear and direct copy (UX writing experience a plus)
• Experience editing content and implementing style guidelines
• Organized, articulate, and detail-oriented
• Efficient t and reliable
• Comfortable with ambiguity; has a flexible approach to process changes
• Experience with Workday or ServiceNow a plus

ABOUT US:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.