EPIC operations Support Engineer

  • Posted 4 hours ago | Updated 4 hours ago

Overview

Remote
$40 - $50
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Analytical Skill
API
Rackspace
Epic
Interfaces
Management
Microsoft Exchange
Reporting
SFTP
SQL
Technical Support
Onboarding
Communication

Job Details

Responsibilities:
o Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
o Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
o Analyze and resolve provider onboarding issues
o Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
o Maintain and load de-identified test membership data into HEPPI in accordance with Humana enterprise standards.

Required Skills:
Minimum 5 years of EPIC operations support experience
Epic Bridges
Epic Chronicles
Epic Workbench Reporting
Excellent Communication Skills - working with both business partners and provider community
Strong Analytical skills
SQL skills

Desired Skills:
EPIC certification
Epic Payer Platform Experience
Epic Tapestry Knowledge

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