Program Manager Ecommerce

Position Title: Program Manager Ecommerce JPC - 6780
Location: San Francisco, CA(Local F2F) Required Experience: 12 years
Tax Terms: C2C, W2

Required/ Desired Skills:

Program Manager Ecommerce

San Francisco, CA(Local F2F)

Uses established project management methodologies/tools to develop and execute IT project plans. Responsible for Williams-Sonoma SDLC compliance.

What will you do?

• Performs all of the project manager duties plus:
  Uses established project management methodologies/tools, work with team to successfully manage complex scopes of work(s), which include defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring right parties are engaged to resolve problems. Performs financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc
  Usually manages multiple complex projects simultaneously
  Plans, monitors, and tracks delivery of quality control and takes corrective action as appropriate
  Develops project policy, procedures and standards
  Communicates project information to all project team members, sponsors, vendors and IT managers, as appropriate
  Reviews, assesses and communicates quality assurance planning to team members, sponsors, and vendors
  Develops project quality control policy and procedures and communication plans
  Plans and executes pre and post implementation
  Anticipates strategic impact to projects (inter dependencies to/from other projects) Coordinates with appropriate parties
  Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  Management may request PM support for special assignments as needed based upon expertise required for difficult or complex problems
  Owns project budget. Expected to anticipate budget issues, resolve timely, adjust forecasts, and guide working issue through resolution
  Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions
  Thorough understanding of project and the cause and effect of team decisions
  Recommends project strategy. Clearly articulates explanations of complex regulatory and project issues/risks to team members and management within the organization
  Based on tangible and intangible factors, develop recommendations to guide executive management to critical decisions
  Decisions may impact external relationships, organizational performance/success and company s reputation in the industry (customers, business partners, etc)
  Orchestrates across multiple areas meetings to develop risk mitigation strategies and address critical issues
  Form, motivate and lead high-performance cross-functional teams
  Build effective partnerships with, and between, the developers, architects, QA Team and product managers
  Networks with senior internal and external personnel in own area of expertise
  Demonstrates the ability to positively influence change and address barriers impeding progress
  Develops and maintains strong working relationships with team and management
  Provides leadership and encourages teamwork throughout all levels of the organization
  Negotiate with Business, Development, and Testing managers to identify ways to resolve critical problems
  Elevates project issues to Program Manager and Senior Management as needed
  Meet and regularly exceeds customer service expectations through project success as well as ongoing interactions
  Interacts with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects
  Identifies and maintains sensitive and confidential project and corporate information
  May mentor other project managers
  Under general direction for both day to day work, but receives general instructions on new assignments and areas of higher complexity
  Participates in recruiting and hiring of team members