IT Help Desk Analyst

$20 - $25

Contract: W2, 6 Month(s)


    AzureDHCPDNSExchangeGroup PolicyHelp DeskIOTIT governanceMS WindowsMicrosoft Office

    Job Description

    We are looking for a highly dedicated professional who is committed to exemplary customer service. The analysts will perform firm-wide technology support, including IOT devices and machines running Windows desktop, server, networking, and cloud services.

    Reasonable expectations of candidates include the ability to stay abreast of new technologies and deploy them while adhering to the firms’ technical requirements within industry standards, as well as best practices of network & enterprise security. This position ultimately requires maintaining effective communication with management in a fast paced environment while managing multiple projects and performing day to day client support.

    Applicants need to be motivated in learning new systems and technologies as well as be able to operate in client facing situations in multiple aspects of different client environments.



    Responsibilities include:

    Job Type: Full-time


    Experience level:



    Ability to work independently and as a member of a team.

    3+ years’ work experience in a technical role.

    Strong knowledge of the MS Windows environment including (but not limited to) Active Directory, Group Policy, DNS, DHCP, Exchange, SCCM.

    Experience managing Microsoft Office 365, Azure.

    Experience with Office 365 Security and governance

    Experience and interest in Web and email security filtering products.

    An Understanding of TCP/IP as well as various network devices such as switches routers and firewalls.

    Experience with Windows for embedded systems and IOT security.

    Familiarity with PCI, NIST 800-171 and CMMC a plus.

    Maintain and upgrade client servers and desktops, Laptops and printers

    Maintain an Active Directory structure, security, and group policy.

    Manage Backups and Office 365 security

    Maintain and upgrade client firewall and telecommunications, including remote access.

    Research and evaluate new software and hardware considered for purchase.

    Maintain patch schedule, virus protection and local firewalls for desktops and servers.


    Health insurance

    Paid time off

    3 years

    Candidate has to have good employment durations.



    As an analyst you will be an integral member of our team supporting all technical needs of multiple clients. Successful candidates will have 3+ years’ experience in a highly technical and collaborative role. The ideal candidate will have experience with working in regulated environments where IT governance policy is dictated by regulation.