Overview
Skills
Job Details
We are looking for a Training Specialist to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system.
What You'll Do
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Technical Trainer to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system
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Supporting Bus and Rail daily operations during the 24-month Trapeze to HASTUS upgrade initiative
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Training Methods: Includes classroom sessions, CBTs (Computer-Based Training), seminars, and video resources
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Key Systems: HASTUS and Trapeze for scheduling, bidding, and daily operations
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Learning HASTUS: Trainer must acquire knowledge of HASTUS to provide ongoing support
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Materials Development: Create presentations, manuals, videos, and CBT resources
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Program Evaluation: Assess training effectiveness and adjust programs based on feedback and metrics
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Collaboration: Work with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals
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Training Delivery: Must align with the timeline of the migration waves for Bus and Rail divisions
What You'll Need
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Minimum of 10 years in technical training content development and delivery
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Bachelor’s degree in Computer Science, Information Systems, or a related field
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Transit System Knowledge: At least 2 years of experience with Trapeze and/or HASTUS systems
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Communication Skills: The role demands excellent communication, presentation, and facilitation abilities
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Problem-Solving: Ability to identify and resolve training-related issues effectively