Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village – come join ours!
Job Summary:
We are seeking an experienced Technical Delivery Analyst to lead the end-to-end technical execution of the DSS Email domain. This role is the primary technical point of contact for both the steady-state monthly deployment cycle. This person will be responsible for ensuring the seamless integration of complex data into products, requiring an understanding of data flows, system interactions, and functional specifications. As a self-starter, you will plan monthly activities, set up ticketing to support, conduct initial Root Cause Analysis (RCA) on delivery anomalies and serve as the lead for triage and project coordination. You will work facilitate with development team to ensure all builds meet FDEO standards and code quality requirements.
Essential Job Functions:
1. Technical Project Coordination: Lead the technical execution of monthly initiatives to support the project. This includes following managing JIRA workflows and ensuring milestones are met with the various stakeholders.
2. Analyst: Perform verification of requirements intake to ensure completeness before hand-off to development.
3. Documentation & Mapping: Develop comprehensive documentation, including functional specifications, data flow diagrams, and variant mapping.
4. Technical Oversight: Monitor technical team delivery cadence and enforce code quality standards via Sonarqube reports and compliance audits.
5. Issue Triage: Monitor technical ticket queues (defects, enhancements, support requests) to ensure proper technical classification and efficient triage to the appropriate engineering teams.
Other Responsibilities:
· Support exceptional collaboration with agency, business, and development team
· Continuously analyze and optimize technical tools and data governance processes to ensure data privacy and security compliance.
· Maintain end-to-end technical process documentation, including system architecture and data integration mappings for the DSS domain.
Minimum Qualifications and Job Requirements:
· 3+ years of experience as a Technical Analyst, Technical Coordinator, Project Coordinator or in a related role focused on technical delivery. A project manager w/QA or development background would also be a candidate for this role.
· Bachelor's degree in Information Technology, Digital Business, Engineering, or a related field or equivalent experience.
· Systems Thinker: Must be able to understand complex interdependencies and connect dots across multiple technical and business workstreams.
· Organizational skills and the ability to work collaboratively with multiple workstreams is required to be successful with this role.
Please respond with your updated resume, contact information
Never miss an opportunity! Create an alert based on the job you applied for.
