Salesforce Technical Lead - REMOTE

As a Salesforce Technical Lead supporting MATS, the ideal candidate will serve as the technical expert on Market Place Technical Support (MATS) projects focused on Salesforce - Service Cloud, Experience cloud (Community Cloud) and the Force.com platform and be trusted to own and deliver complex solutions supporting Marketplace initiatives. This position is 100% remote with work schedules based on Eastern Standard Time (EST). In this role, a typical day will include:

• This is a hands-on role that requires significant technical experience with the following Salesforce clouds (Service Cloud, Experience Cloud/Communities) and related technologies.
• Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing.
• Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce and other cloud platforms
• Providing technical guidance in the creation, maintenance and upgrading CRM platform, Communities and Sites.
• Leads technical strategy and design workshops to direct strategy and solution vision
• Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding)
• Contributing in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architectures, applications, and open-source technologies
• Administering complex configuration, integration, and maintenance of Salesforce
• Making system enhancements and modifications based on evolving business requirements
• Reviews and provides feedback on technical implementations and documents and ensures that Salesforce best-practices and standards are followed
• Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives
• Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders
• Working with client to provide Proof of Concept trails of new developers for evaluation, as necessary

WHAT YOU’LL NEED:

• Bachelor’s degree in computer science or related field with 15+ years of related development experience
• 10+ years of hands-on Salesforce development experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, SOQL, SOSL, AURA and Lighting Web Components (LWC), with strong understanding of the Salesforce Security model.
• 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform.
• 8+ years of experience with Salesforce in a technical consulting capacity.
• Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud.
• Experience with Python or Java programming and understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages.
• Ability to deal with multiple projects with both business and technical stakeholders
• Knowledge of Salesforce Development Best Practices
• Experience with data migration tools and best practices preferred
• Master-level presentation skills for sharing concepts internally and externally
• Experience implementing multiple Salesforce Project deployments including release and environment management
• Experience leading technical teams and mentoring junior level resources, consultants, and clients
• Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs
• Must have Salesforce Certified Platform Developer I certification
• Must have lived in the United States at least three (3) out of the last five (5) years
• Must be able to obtain a Public Trust clearance

PREFERRED QUALIFICATIONS:

• Healthcare Service Industry and/or Center for Medicare and Medicaid Services (CMS) experience
• Experience working on AWS platform.
• Experience with Agile methodologies and frameworks such as SAFe, Scrum, and/or Kanban
• Thorough knowledge of software development through automation tools
• Demonstrated effective leadership and analytical skills
• Past experience in Federal IT systems and development processes
• Salesforce certifications in Salesforce Certified Application Architect or System Architect
• Experience with one or more programming or scripting languages, such as Python
• Experience with modern web technologies such as HTML5, CSS, XML, REST, and JavaScript

• What are the top three skillsets the candidate should have? (1) It is imperative that candidate have been in the US 3 out of the last 5 yrs, (2) Hands-on significant technical experience with Salesforce clouds (Service Cloud, Experience Cloud/Communities) and related technologies, (3) Expert in developing custom solutions on the force.com platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools, (4) Experience with Salesforce in a technical consulting capacity