Quality Assurance Analyst

RESPONSIBILITIES:
Kforce has a client in Maryland Heights, MO that is seeking a Senior Quality Assurance Analyst to join our telecommunications team.

Responsibilities:
* Perform manual API testing using Postman to ensure high-quality system functionality
* Manage and track stories and defects in JIRA for effective test case execution
* Utilize Octane (or similar tools like HP ALM) to manage test cases and test execution
* Write and execute SQL queries to validate data integrity and support testing activities
* Gain deep expertise in ordering or fraud systems, eventually becoming the Subject Matter Expert (SME) in one of these domains
* Take ownership of test initiatives and drive continuous improvements in testing processes
* Communicate effectively with cross-functional teams, advocating for quality best practices
* Display strong problem-solving skills and a proactive approach in identifying and resolving defects

REQUIREMENTS:
* 5+ years of experience in manual software testing with a focus on APIs
* Proficiency in JIRA for test management and defect tracking
* Experience using Postman for API testing
* Strong understanding of SQL for database validation
* Hands-on experience with Octane or similar tools (e.g., HP ALM)
* This role requires expertise in manual testing, defect management
* Excellent communication skills with the ability to take initiative and lead in testing efforts
* Strong analytical skills and natural curiosity to identify potential issues proactively
* The ideal candidate will have strong analytical skills, initiative, and leadership potential

Preferred Skills:
* Experience in the telecommunications industry
* Prior knowledge of fraud or ordering systems
* Some automation experience is a plus, but not a primary focus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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