JD Edwards E1 - Sales Order Management Analyst


On Site
$100,000 - $120,000
Full Time


JD Edwards
Sales Order Management
Accounts receivable
accounts payable

Job Details

Job Description:

  • The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, order management, and shipping to determine their requirements, act as a liaison between the business and IT to facilitate technical changes.
  • Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order-to-Cash (O2C) functionality
    Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business
  • Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed
  • Training of business users on Order to Cash applications and configurations
  • Participate in the development process in a support role through the software product lifecycle.
  • Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
  • Contributes and participates in the successful rollout of JDE enhancements
  • Triage reported defects and document root cause analyses to avoid production service interruptions
  • Assist Business with month-end, year-end closing procedures
  • Periodically check and fix issues that come up in integrity and reconciliation reporting
  • Review and make recommendations for application of JDE system patching or updates
  • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
  • Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts
  • Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues
  • Manage assigned tickets and work packages using ServiceNow and JIRA


  • Bachelor's degree, or equivalent experience
  • 5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
  • Experience in design and implementation of JDE modules, specifically Sales Order Management, Order-To-Cash, Inventory Management, Manufacturing and Accounting (AR/AP)
  • JDE EnterpriseOne 9.2 or later
  • Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
  • Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes