Process Improvement Manager 3
Client: State of Texas
Location: Austin, Texas (Onsite – Local Candidates Only)
Experience Required: 12+ Years
Duration: Contract
Important Submission Notes
Candidates must be LOCAL to Austin, TX (Within 50-mile radius)
Six Sigma Black Belt – Mandatory
Lean Certification – Mandatory
Position Overview
The State of Texas is seeking a senior-level Process Improvement Manager to support enterprise-wide operational excellence and digital transformation initiatives.
This role requires a seasoned process engineering professional who can evaluate current-state workflows, eliminate inefficiencies, and design optimized future-state solutions aligned with modern modular or low-code technology platforms.
Key Responsibilities
Process Assessment & Analysis
Conduct end-to-end reviews of business processes across departments
Document “As-Is” workflows
Identify bottlenecks, redundancies, and inefficiencies
Apply Lean & Six Sigma methodologies for root cause analysis
Process Redesign & Optimization
Develop optimized “To-Be” workflows
Create actionable transition plans
Provide data-driven recommendations to improve throughput and functionality
Establish KPIs and ROI measurement frameworks
Technology Alignment
Translate optimized processes into functional and non-functional system requirements
Work with product and IT teams to align architecture with process needs
Support modular or low-code solution design initiatives
Collaborate with IT and operations teams for seamless implementation
Stakeholder Engagement & Facilitation
Lead process mapping workshops and working sessions
Gather stakeholder insights on pain points
Support change management strategies
Develop implementation roadmaps
Required Qualifications
12+ years in Process Engineering / Operations Optimization / Business Process Improvement
Proven leadership in large-scale process transformation initiatives
Six Sigma Black Belt Certification (Required)
Lean Certification (Required)
Strong experience evaluating and optimizing current-state workflows
Experience translating process improvements into software system requirements
Proficiency in process modeling tools (e.g., Visio)
Strong facilitation, stakeholder management, and communication skills
Experience with operational metrics & workflow optimization
Experience in regulated or government environments
Familiarity with process automation or low-code platforms
Ideal Candidate Profile
✔ Enterprise Process Transformation Leader
✔ Operational Excellence Strategist
✔ Lean Six Sigma SME
✔ Government Environment Experience
✔ Strong Cross-Functional Collaborator
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