IT Manager

Job Title: IT Manager

Summary

We’re seeking a skilled and motivated IT Manager to lead our technology operations and support our organization’s strategic goals. This role oversees IT infrastructure, network systems, and information security, while guiding a team that manages both local and global systems. The ideal candidate will bring strong technical expertise, proven leadership skills, and a hands-on approach to driving system reliability, efficiency, and innovation across the organization.

Responsibilities

• Manage and maintain client and server systems, networking equipment, and telecommunication devices critical to business operations.

• Oversee the installation, configuration, and daily operation of information systems, ensuring optimal performance of both hardware and software.

• Implement and monitor IT policies, procedures, and security controls to maintain data integrity, regulatory compliance, and system reliability.

• Provide advanced technical guidance for troubleshooting and maintaining Windows and Linux systems, both on VMware ESXi and physical hardware.

• Support and maintain a complex global network, including WAN accelerators, VPNs, and firewalls.

• Collaborate with vendors, consultants, and technical partners to procure and implement services and solutions.

• Advise end users on hardware and software selection, procurement, and maintenance.

• Direct IT staff in system operations, backups, disaster recovery, and documentation of network and system changes.

• Partner with the IT Director to assess new initiatives, develop budgets, negotiate contracts, and review policies and procedures.

• Carry a company-issued phone for timely communication and critical system support.

Requirements

• Mastery of Microsoft Windows and email systems, HPE network and server hardware, TCP/IP protocols, and VoIP technologies.

• Proficiency with Windows 10, Windows Server 2012–2019, Linux, and Active Directory environments.

• Strong knowledge of Microsoft Exchange Server 2016, Skype for Business, NetApp Fibre Channel SANs, VMware ESXi, and data security/backup procedures.

• Proven ability to troubleshoot and maintain complex global network systems.

• Demonstrated project management experience—developing, coordinating, and delivering projects on time and within budget.

• Experience leading, mentoring, and developing IT teams across multiple locations.

• Excellent written and verbal communication skills with the ability to interact effectively at all organizational levels.

• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.