Automation Engineer I

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking an Automation Engineer I with experience in administering, configuring and supporting enterprise applications for 500+ users.

Local candidates to Palm Beach County will be given top priority and remote candidates will be considered.

OVERVIEW:

Kickstart your career in automation engineering! As an Automation Engineer I, you'll help ensure our platforms run smoothly, securely, and at scale. Working alongside senior engineers, you'll gain hands-on experience with CI/CD pipelines, cloud environments, and deployment automation. You'll collaborate with cross-functional teams, troubleshoot challenges, and contribute to platform improvements-all while learning modern technologies and best practices.

What we offer:

Mentorship from experienced engineers
Exposure to cutting-edge tools and cloud technologies
Opportunities to grow your skills and career

If you're motivated, curious, and ready to build the future of automation, we'd love to hear from you!

DUTIES AND RESPONSIBILITIES:

The Automation Engineer I supports the development, performance, and maintenance of our platform, helping ensure it remains available, scalable, and secure. This role works closely with more senior engineers and other teams to execute tasks and gain hands-on experience across the platform's lifecycle.

• Assists with the design, development, and troubleshooting of platform solutions.
• Supports CI/CD pipelines, deployments, and containerized environments.
• Provides technical support to cross-functional teams for day-to-day operations.
• Participates in ongoing learning to grow technical skills within the organization.

Essential Duties:

• Assist in building and maintaining Ansible playbooks and automated deployment processes.
• Develop scripts to automate tasks and integrate with other systems.
• Collaborate with Azure DevOps and QA teams to ensure platform operations align with architecture and implementation goals.
• Monitor infrastructure performance and provide first-level troubleshooting for availability issues.
• Work with containerization tools such as Docker, Kubernetes, OpenShift and AWS ECS
• Support cloud environments (e.g., AWS, Azure) by performing routine monitoring and reporting tasks.
• Participate in automating tasks to improve Infrastructure as Code deployment, service availability and operational efficiency.
• Help maintain custom-built tools and integrations used by internal teams.
• Assist solution engineers with platform modernization initiatives and enterprise applications integrations and automations.

Other Duties:

• Participate in the team's on-call rotation to respond to incidents and support platform operations.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

QUALIFICATIONS:

Skills:

• Required:
  • 3+ years of experience administering, configuring and supporting Enterprise applications for more than 500 users.
  • Strong Ansible experience, including custom role and library development, solid understanding of data structures, complex conditionals, loops, jinja2 templating, handlers, advanced error handling, debugging, Ansible Automation Platform and AWX.
  • Basic understanding of containerization tools such as AWS ECS and OpenShift.
  • Experience with cloud infrastructure (AWS, Azure, or other platforms).
  • Experience developing API to API integrations.
  • 3+ years of experience with Windows and Linux server administration.
  • 3+ years of experience with DNS
  • Good interpersonal and teamwork skills, with a willingness to learn from others.
  • Ability to communicate technical concepts to both technical and non-technical stakeholders.
  • Strong knowledge of web development technologies.
  • Strong programming knowledge using Python, Powershell or similar.
  • Familiarity with Microsoft Graph API
  • 2+ years of experience with ERP, HRIS, JIRA, ServiceNow, Confluencelet
• Desired:
  • • Any additional applicable skills to the position

Education:

• Required:
  • BS in Computer Science or related field
• Desired:
  • Any additional training/education applicable to the position

Certification(s), Licenses:

• Required:
  • None specified, any position specific certifications accepted
• Desired:
  • Microsoft or AWS certification

Years of experience in a similar role:

• Required:
  • 5 + year's EXPERIENCE WITH THE FOLLOWING:
    • 3+ years of experience administering, configuring and supporting Enterprise applications for more than 500 users
    • 2+ years of experience with ERP, HRIS, JIRA, ServiceNow, Confluencelet
• Desired:
  • Any additional applicable experience

PHYSICAL DEMANDS:

Standing

10% per day

Sitting

80% per day

Walking

5% per day

Stooping

5% per day

Lifting

Ability to lift up to 20 lbs. unassisted

Computer Work

80% per day

Telephone Work

10% per day

Reading

10% per day

DSS Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with DSS, Inc., please email or call . Accommodations are made on a case-by-case basis.