Skills
- O365
- Server and Networking Knowledge
- 0365
- Managed Service Experience
Job Description
Magenium Solutions is in search of a Service Desk Administrator/Engineer in University Park, IL. If interested, please email an updated resume to
Job Summary:
The Service Desk Engineer supports all end users with Windows 10/11 and O365.
Job Scope and Essential Functions/Responsibilities:
- Daily support and troubleshoot for all end users through ticketing system, track requests and issues
- Must have knowledge of Windows 10/11, O365 and some Networking expertise
Qualifications:
- Degree in Network Management, IS/IT or related
- 4-7 years tech support experience preferably in a IT environment
Technology Skills:
- Microsoft Office Suite / MS Windows 10 and 111MS Teams knowledge is a plus
- O365
- Network and Server Equipment
- Back-Up Systems
- Ticketing System
Physical Demands: is capable of sitting for extended period of time at desk and working on the computer, lifting and moving equipment (up to 30 lbs.), bending and working in tight space for cord management
IF INTERESTED PLEASE EMAIL AN UPDATED RESUME TO