ServiceNow Techno-Functional Specialist Master

  • St. Louis, MO
  • Posted 60+ days ago | Updated 3 hours ago


On Site
Full Time
Unable to Provide Sponsorship


Software design
Software development
Business process
IT strategy
IT transformation
Professional services
IT consulting
Team management
Software management
Information Technology
Business development

Job Details

ServiceNow Techno-Functional Specialist Master

Passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, work with a ServiceNow Diamond Partner and establish a culture focused on adding business value? If you are seeking a role that offers you the opportunity to advise clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte Technology Services Optimization (TSO) ServiceNow practice.

Work you will do

As a Specialist Master, you will be responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment. You will be a part of the design on the project and will assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.

In an operational setting, you will be an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement. You will provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap

The team

At Deloitte Consulting, our technology strategy and architecture specialists help organizations develop the strategies and implement the systems that build business value and drive performance. We have deep knowledge and experience gained from working on some of the most complex IT challenges around the globe, everything from system replacement to full IT transformation.

You will be part of a team of technology experts that work to transform the workforce of our clients into the next generation of technology.


  • 8 years of relevant consulting experience in a professional services environment, with a large or boutique consulting firm, or serving as an internal consultant within industry
  • 5 years of relevant ServiceNow IT consulting or industry/alliance partnership experience
  • ServiceNow technical and functional experience
  • Experience managing teams and resources of 5+ resources through design, development, and/or operations of complex implementations or ongoing application management
  • Certified ServiceNow System Administrator
  • ServiceNow certification in one or more areas
  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Bachelor's Degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Experience with XML and SQL
  • 4+ full life cycle implementations
  • Deep Information Technology experience including development, implementation, and maintenance of large-scale systems
  • Business development experience
  • Advanced degree

About Deloitte