Understanding and working knowledge of Python and with basic coding experience ( it is an application support role and not development)
Understanding and working knowledge of databases
Worked on monitoring tools
Used SNOW for application support
Experience - 3 to 5 years on application support
Experience on Supporting Banking application , Tarde floor applications is an advantage
Note: It is app support not app dev
Application Support for Front Office (DevOps)
Working as an Application Support specialist means you'll use both creative and critical thinking skills as well as problem solving skills to maintain and continuously improve our global application systems. You would support application systems that are crucial to the daily operations of the firm. You will also your technical skills (mostly Python and DevOps) to deep dive into front office flow related application issues and build/enhance software solution to improve the support experience for our business users.
BS/BA degree or equivalent industry experience Trade floor support.
Problem solving - Primary role is problem solving, application and trade floor support.
At least 4 years working experience in an investment bank as front office application support professional.
Good knowledge of Macro business concepts related to front office trading, risk, pricing and booking would be preferred, especially in FX and Commodities areas.
Incident management - Basic working knowledge of production incident management, root cause analysis (RCA) and related follow ups to ensure closure of the issue
Collaboration - Role implies collaboration with all levels of seniority including the developers, business users (including traders) and global production management teams.
Ability to work collaboratively in teams and develop meaningful relationships at work.
Development and debugging skills - Ability to debug production issues by digging into the application code (mostly Python) and software development using DevOps methods would be a plus.