Sr Senior Software Trainer Opening in Washington, DC - Hybrid - JS Consulting Solutions - | Dice.com

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Sr Senior Software Trainer Opening in Washington, DC - Hybrid

• Posted 5 hours ago • Updated 5 hours ago

Full Time

Part Time

50% Travel Required

$Depend on Experience

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Job Details

Skills

DMV
Quality Assurance
DevOps
Testing
Information Systems
Help Desk
BMC Remedy
Aspen
Customer Service
Training
Video
Microsoft PowerPoint
RoboDemo
Communication
Network
Organized
Attention To Detail

Summary

Job Title : Sr Senior Software Trainer (Aspen SIS)
Location : Hybrid Washington, DC - Local DMV
Duration : 12+ month contract

Mode of Interview : Virtual

Short Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools with expert knowledge and training on the Districts Aspen SIS functions and support the DevOps team in testing.

Required Skills and Experience
1. Required: 5 consecutive years of experience training users in Aspen SIS or other student information systems within DCPS or other educational settings.
2. Required: 2 years familiarity with help desk ticket tracking systems (Remedy, HEAT, etc.).
3. Required: 4 years of thorough knowledge of Aspen SIS capabilities
4. Required: 10 years providing excellent customer service, communication, interpersonal skills (both written and verbal) with emphasis on providing high quality customer service within a team environment
5. Required: 5 years producing training materials using video, Word, PowerPoint, Captivate
6. Ability to maintain professional communication skills when under pressure and exhibit a high level of patience.
7. Required: Must have a wide range of skills and knowledge in computer software and an understanding for network applications.
8. Required: Must have exposure to or experience in the education sector preferred.
9. Ability to quickly learn new processes and procedures
10. Ability to work independently in a fast-paced environment
11. Must be extremely well organized and detail oriented

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91162956
Position Id: 2025-12836
Posted 5 hours ago

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