Business Process Reengineering

Objective: 80% effort on requirements gathering project for upcoming IT project. 20% of effort to use existing templates to create content/reference material for business analyst and quality assurance roles and business subject matter experts to create cohesiveness between business, technical staff, and project management office. Ultimately this will also benefit Prod Support activities as well in terms of management of the Azure DevOps backlog, user stories, and management of Azure DevOps cards for work progress.

• The Business Process Reengineering Specialist (BPRS) is responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. The BPRS is responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality.
• The BRPS will provide training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailor existing content and processes to the business area needs (from standards, policies, procedures, on existing/provided templates). The BRPS will add context for using the tool of Azure DevOps in order to create project artifacts on a fast-paced agile development and maintenance delivery team.
• Responsible for facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan. Responsible for adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project. Responsible for understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project. Responsible for understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements. Responsible for appropriate resolution of critical IT issues as it pertains to the BPRS role. Responsible for providing information and analysis for Build vs. Buy project decisions. Responsible for understanding project specific benefits and related impact of changes to project scope or business requirements. Ensures SEM deliverables for the project that are a responsibility of the BPRS are completed, reviewed, and approved in alignment with area processes. Works directly with project team including user interface/user experience (UI/UX) solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.

• Training/Teaching Background 5Years
• Business Analyst SME 5Years
• Quality Assurance Knowledge 5Years
• Azure DevOps Knowledge (comfortable with creating epics/features for projects) 5Years
• Understanding of BA, QA, DEV roles/responsibilities 5Years
• Experienced with as-is/to-be processes and content creation 5Years
• Experience with creating product roadmap 3Years
• Familiarity with Project Management Methodologies/Agile 3Years
• Adept with using/teaching tools (e.g., FIGMA, Visio) 3Years

• Experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications. Required 5Years
• Experience with system testing Required 5Years
• Ability to effectively communicate with technical and non-technical stakeholders. Required 5Years
• Strong analytical and problem-solving skills, with the ability to think creatively and strategically Required 5Years
• Experience documenting requirements in the form of user stories and acceptance criteria. Required 5Years
• Experience developing and maintaining technical documentation. Required 5Years

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.