Date Posted: 12/01/2025
Hiring Organization: Rose International
Position Number: 494001
Industry: Financial Services
Job Title: Web Content Specialist
Job Location: Richmond, VA, USA, 23238
Work Model: Hybrid
Work Model Details: Hybrid, on-site 3 days/week
Shift: First Shift
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 35.00
Max Hourly Rate($): 38.00
Must Have Skills/Attributes: Content Management, Digital Marketing, Google Suite, Messaging
Experience Desired: Digital Messaging (3-5 yrs); Content Management (3-5 yrs)
Required Minimum Education: Bachelor's Degree
**C2C is not available**
Job Description
Education:
Bachelor's degree or equivalent experience.
Qualifications:
3+ years of digital messaging experience
1+ years' experience using macOS
Skills:
Client relationship management - a focus on building relationships with customers and ensuring their needs are met
A growth mindset - the ability to thrive on challenge and use failure as a catalyst for learning and development
Detail-oriented - a high level of focus to ensure the successful completion of complex campaigns with multiple variables and stakeholders and finds what everyone else misses
Ability to multi-task - prioritize and work in a fast-paced environment while managing multiple projects simultaneously
Effective verbal and written communication - clear, concise communication with customers, team, and mid-level management both in person and virtually
Resourceful - able to find an answer when one isn't readily available
Content management system experience - navigating, entering text, uploading images, and selecting metadata tags
Experience using Google Workspace products (Gmail, Calendar, Drive, etc.)
Job Overview:
Our client is seeking a motivated Messaging Execution Specialist who will partner with internal customers across the enterprise to develop, build, test, and release inbound digital customer messages. This is a production-heavy position where meeting deadlines and providing high-quality, error-free work are equally important. To succeed in this role, the right candidate must be able to provide exceptional customer service, juggle multiple in-progress projects, have a high level of attention to detail, and be adaptable. In addition, a candidate should possess basic technical skills required to understand and use API tools, create test accounts, and build, test, and troubleshoot messaging in various environments.
Responsibilities:
Partner with internal customers to develop and execute messaging based on their intent and objectives
Work within an internal framework to build, test, and release digital messages to our web and mobile banking application
Apply analytical thinking to create targeting that ensures messages are delivered to the intended audience
Work within Insomnia to call GET and POST requests to test and troubleshoot messaging logic
Work in Web browsers, Xcode, and Android Studio to test messages on various channels
Communicate closely with various individuals and teams on the status of assigned projects
Gather and analyze data from Tableau, Splunk, or other sources as requested
Follow established team processes and engage in process improvement
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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