Senior Network Platform Engineer


Work from homeMauldin, SC
Full Time


Computer scienceOperationsNetwork administrationSIPCommunicationCisco CertificationsDataHostingWANRoutersComputer networkingSwitchesDragon NaturallySpeakingIncident managementOTVVoIPProxiesVirtual private networkCloud computingBusiness requirementsRetailLawService deliveryCollaborationSFTPCiscoDocumentationMilitaryRVAgileService deskManagementWireless communicationContinuous improvementFortinetVLANMicrosoft AzureLeadershipInternetOSPFTelecommunicationsSBCAnalyticsPlanningRecruitingWLANVideoconferencingFirewallAnsibleF5PartnershipSolarWindsJSONDHCPPoliciesRiverbedExceedPerformance managementSAFEDICEPalo AltoTestingNetwork designPythonSolution deliveryDistributionSDNNetwork layerData link layerRoutingArubaData centersFirmwareSupplier relationship managementConfiguration ManagementBudgetComputer hardwareAristaNetworkMediationSDNACStrategyBorder Gateway ProtocolSaaSIPsecMSPUnigraphics NXMediaCapacity managementSOLIDUnified communicationsFTPLDAPAutomationLANNexusNetwork operationsDNSMPLSDNASplunkTeamworkScriptingGTM

Job Details

Address: USA-SC-Mauldin-211 BiLo Boulevard
Store Code: Infrastructure-Network (5118692)

Retail Business Services, ranked No. 25 on Fast Company's 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, which includes Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Primary Purpose:
The Senior Network platform engineer will oversee the engineering, delivery and operations for ADUSA's network platforms which spans across all retail brands, corp offices, distribution centers, data centers and warerooms. The role will be responsible for the technical delivery and management of ADUSA's MPLS, internet, SDWAN, VPN, Wireless, Data Center LAN, VoIP Telecommunications, Extranet, Azure Cloud Networking, Firewalls, Load Balancers, Cloud Proxy and DNS services across the enterprise. The sr. platform engineer will have responsibility for supporting the multi-year strategy to transform the network architecture, and all associated technologies and has overall responsibility for the delivery of all shared communication infrastructure, incident restoration, MSP and supplier management, and maintain secure connectivity and reliable application delivery for all brands.
This role ensures network infrastructure across retail locations, corporate offices and/or distribution centers can meet and exceed the performance and availability requirements set by the business. This role will oversee the operations, repairs, and improvement of all network platforms and will participate in day-to-day operations and troubleshooting efforts, working with external RBS partners and internal customers. This role will work closely with other network platform and product teams to create solid implementation and operations strategies. The sr network platform engineer will use broad knowledge of and experience in large scale networks and will bring a firm understanding of related disciplines and how they interoperate with network hardware and software devices and how to maintain technical alignment with all stakeholders for seamless network operations.
Duties and Responsibilities:
• Oversee and manage connectivity of all on-premises, cloud, and enterprise SaaS applications, working within other network product/platforms team and in partnership with service delivery organization
• Participate in day-to-day operations and troubleshooting efforts, working with external RBS partners and internal customers such as the Hosting and Service Desk teams.
• Act as a subject matter expert in network design, solution engineering managing and overseeing the implementation and delivery of redundant, secure, and highly performing network systems, infrastructure and related technologies.
• Review and establish documentation and procedural standards and ensure these standards are being met and documentation is being maintained.
• Oversee that project are delivered on time and within budget.
• Experience and deep knowledge of Voice Technologies, VOIP, SIP, MPLS, SBC, Video Conferencing, Webcasting,SD-WAN, MPLS, Routing, Switching, SWG, Cloud technologies, Firewalls, Proxy, Load Balancers, Unified Communications, and all related technologies
• Deep expertise with LAN/WAN/SDN connected infrastructures such as: routers, switches, firewalls, proxies, voice gateways, media converters, load balancers, WLAN controllers, VPN, NAC, as well as understanding of VLANs, NATs, tunneling protocols and other physical, virtual and cloud technologies, LDAP, DNS (GTM/LTM),SFTP/FTP, VoIP, IPsec, DNS, and DHCP
• Strong experience with Cisco, Arista, Palo Alto, zScaler, F5, Aruba, telecom, etc. technologies.
• Experience with automation of network devices (routers, switches, protocol mediation devices) using Ansible, Python, and other automation scripting tools. Familiarity with Json, Netbrain and other leading automation platforms and frameworks. Strong Knowledge in the areas of fault monitoring, capacity management, configuration management, and performance management
• Experience with complex routing and switching topologies in a Cisco environment, including ASR, Catalyst,and Nexus (NX-OS) equipment, using features such as ACI, OTV, OSPF, BGP, and similar
• Experience with WAN acceleration technologies, such as Riverbed Steelhead
• Experience with network management and monitoring tools such as Cisco DNA, Cisco Prime, SolarWinds,NetBrain, LiveNX, Gigamon, Splunk, and Panorama
• Act as a point of escalation to external RBS managed service providers in the incident management process,assisting in reviewing incident and problem data and driving continuous improvement
• Work with the Network Architecture team to implement solutions by participating in strategy discussions,providing feedback to designs, and suggesting opportunities for continuous improvement through day-to-day, involvement in operations
• Manage and influence analysis of business requirements to ensure that solutions meet established networking and company policies and controls
• Monitor and manage the device lifecycle, including firmware maintenance, of all routers, switches, and wireless infrastructure.
• Bachelor's degree in computer science, IT, network technologies or a related field
• Strong communication skills
• Experience with planning, building, and maintaining a critical network architectures (WAN, LAN, VoIP,Collaboration, Security, and Wireless) in a large-scale heterogeneous technology environment
• Very good technical foundation in networking (CCNA/CCNP/CCIE level equivalent)
• Very good knowledge of L2&L3 technologies
• Experience with setting up a distributed network setup in the lab and working closely with the team to maintain and support the lab for network design and testing.
Preferred Qualifications:
• Bachelor's degree with 8+ years of direct experience working in large scale networks
• Holds certifications CCIE (Cisco), CCNP (Cisco), Aruba, Zscaler and Fortinet
• Experience working in an agile (SAFe) environment
#LI-RV1 #DICE Jobs #LI-Hybrid

Retail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at .

For more information, visit .

Job Requisition: 317011_external_USA-SC-Mauldin_9172023

About Retail Business Services