Overview
On Site
USD 24.70 - 28.60 per hour
Contract - Independent
Contract - W2
Skills
Recruiting
Cypress
Remote Support
Laptop
Printers
Mobile Devices
Productivity
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Virtual Private Network
Microsoft Office
Web Browsers
Google Chrome
IT Service Management
ServiceNow
Operating Systems
Microsoft Windows
OS X
Linux
Mobile Device Management
Master Data Management
Remote Desktop
Microsoft Exchange
Microsoft Outlook
IMAP
SMTP
Endpoint Protection
Collaboration
Android Development
Cisco
Routers
Switches
Firewall
Citrix
Virtualization
Computer Networking
Cloud Computing
Computer Hardware
Repair
Dell
Storage
Active Directory
Management
Backup
Data Security
Recovery
Configuration Management
System Security
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are in the process of hiring a Desktop Support Analyst for our team in the metal fabrication industry, located in Cypress, California. As a Desktop Support Analyst, you will be tasked with handling IT-related issues, including support for desktops, laptops, printers, and handheld scanners. Your proficiency in operating systems, applications, and technologies will be crucial to your role.
Responsibilities:
Provide support for desktop and application technologies including desktops/laptops, printers, and handheld scanners.
Display a strong working knowledge of the Windows OS and desktop productivity tools such as Microsoft Office.
Manage virtualization technologies and active directory operations.
Understand and troubleshoot networking protocols like TCP/IP, DNS, DHCP.
Support VPN applications and Microsoft products and applications, including Windows OS, Office Suite, Teams.
Offer web browser support for platforms such as Chrome, Edge.
Utilize IT Service Management Systems like ServiceNow.
Handle operating systems like Windows, MacOS, Linux.
Manage mobile device management (MDM) solutions and file-sharing platforms like OneDrive, SharePoint.
Support remote desktop protocols and tools.
Provide support for email systems and protocols, including Microsoft Exchange, Outlook, IMAP/SMTP.
Implement endpoint security solutions and offer printer and peripheral support.
Use collaboration tools effectively.
Requirements
Proficient in Android Development, with the ability to troubleshoot and resolve issues effectively
Knowledge and experience with Cisco Technologies, including routers, switches, and firewalls
Familiarity with Citrix Technologies, including virtualization, networking, and cloud services
Strong understanding of Computer Hardware, with the ability to diagnose and repair issues
Experience with Dell Technologies, particularly in server and storage solutions
Proficient in managing and maintaining Active Directory, including user and group management
Ability to support Apple Devices, including troubleshooting and performing software updates
Experience with Backup Technologies, ensuring data protection and recovery
Knowledge of Configuration Management, including maintaining system security standards and configurations.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are in the process of hiring a Desktop Support Analyst for our team in the metal fabrication industry, located in Cypress, California. As a Desktop Support Analyst, you will be tasked with handling IT-related issues, including support for desktops, laptops, printers, and handheld scanners. Your proficiency in operating systems, applications, and technologies will be crucial to your role.
Responsibilities:
Provide support for desktop and application technologies including desktops/laptops, printers, and handheld scanners.
Display a strong working knowledge of the Windows OS and desktop productivity tools such as Microsoft Office.
Manage virtualization technologies and active directory operations.
Understand and troubleshoot networking protocols like TCP/IP, DNS, DHCP.
Support VPN applications and Microsoft products and applications, including Windows OS, Office Suite, Teams.
Offer web browser support for platforms such as Chrome, Edge.
Utilize IT Service Management Systems like ServiceNow.
Handle operating systems like Windows, MacOS, Linux.
Manage mobile device management (MDM) solutions and file-sharing platforms like OneDrive, SharePoint.
Support remote desktop protocols and tools.
Provide support for email systems and protocols, including Microsoft Exchange, Outlook, IMAP/SMTP.
Implement endpoint security solutions and offer printer and peripheral support.
Use collaboration tools effectively.
Requirements
Proficient in Android Development, with the ability to troubleshoot and resolve issues effectively
Knowledge and experience with Cisco Technologies, including routers, switches, and firewalls
Familiarity with Citrix Technologies, including virtualization, networking, and cloud services
Strong understanding of Computer Hardware, with the ability to diagnose and repair issues
Experience with Dell Technologies, particularly in server and storage solutions
Proficient in managing and maintaining Active Directory, including user and group management
Ability to support Apple Devices, including troubleshooting and performing software updates
Experience with Backup Technologies, ensuring data protection and recovery
Knowledge of Configuration Management, including maintaining system security standards and configurations.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.