Microsoft Application Support Specialist

***We are unable to sponsor for this permanent full-time role***

***On Call Rotation: Likely twice a year, this person is expected to be on both the Primary and Secondary on Call shift for the entirety of a month***

Prestigious Dynamic Firm is currently seeking a Microsoft Application Support Specialist. Candidate is responsible for supporting the Firm’s core IT systems such as Office 365, conference room management, workflows, document processing and non-standard desktop applications. Tickets will be sent to this Specialist through ServiceNow to resolve. Will also work directly with the business owners from various administrative departments to provide technology guidance, coordination and support to meet the needs of the business.  Working with other IT Teams, this position reviews, analyzes, tests, implements, upgrades and provides ongoing support for technical processes and products which support the business owners’ existing and new initiatives. This position is responsible for end-to-end implementation administration and support, including but not limited to the back-end server configuration and the desktop components, of on premise and cloud based enterprise systems.

Qualifications:

-Bachelor’s degree and/or equivalent combination of education, training, and experience (4 years)

-A minimum of seven years’ experience supporting Windows Server versions. (2012/2016/2019).

-A minimum of five years’ experience supporting, implementing and/or configuring:

- 7 years of experience total

-Experience with any or all of the following Desktop applications; Microsoft 365, ad ins, Gwabbit, CompuLaw, Innova, Adobe Acrobat, Filetrail, Server Apps, etc.

-Desktop application integration procedures and tools; Web server installations (IIS, Tomcat, etc. – various versions); Third party web based applications; Third party applications to use with active directory authentication; and/or Web communication protocols and firewall rules, Microsoft Group Policies, and load balancer configurations.

-Previous experience in software evaluation, integration, and testing.

-Previous experience in software evaluation, integration, testing and distribution.

-Previous experience breaking down business processes into technology requirements.

-Knowledge of Windows Server 2008/2008 R2/2012 including IIS.

-Ability to write basic to moderate SQL scripts.

-Must have experience with both server and web applications.

-Windows Server and Window Server IIS (web component)