Overview
On Site
USD 70.00 - 80.00 per hour
Full Time
Skills
Provisioning
Voicemail
Regulatory Compliance
Enhanced 9-1-1
Optimization
PBX
SIP Trunking
User Experience
Training
Microsoft Office
SIP
PSTN
Telephony
QoS
Computer Networking
Communication
Documentation
Computer Science
Unified Communications
Management
Routing
Microsoft
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Job Title: Microsoft Teams Phone Administrator
100% Remote - Work from Home
Job Description:
We are seeking an experienced Microsoft Teams Phone Administrator to manage and optimize our Teams Phone environment. This role involves administration, configuration, troubleshooting, and ensuring compliance with security standards.
Key Responsibilities:
Administration & Configuration
Monitoring & Troubleshooting
Security & Compliance
Integration & Optimization
Documentation & Training
Required Skills:
Qualifications:
Experience Level:
Expert Level
Job Type & Location
This is a Contract position based out of Pittsburgh, PA.
Pay and Benefits
The pay range for this position is $70.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
100% Remote - Work from Home
Job Description:
We are seeking an experienced Microsoft Teams Phone Administrator to manage and optimize our Teams Phone environment. This role involves administration, configuration, troubleshooting, and ensuring compliance with security standards.
Key Responsibilities:
Administration & Configuration
- Manage Teams Phone settings, policies, and user provisioning.
- Configure call queues, auto attendants, voicemail, and emergency calling.
- Implement Direct Routing and Operator Connect solutions.
Monitoring & Troubleshooting
- Monitor call quality and system performance using Teams Admin Center and CQD.
- Diagnose and resolve voice-related issues promptly.
- Collaborate with carriers and vendors for escalations.
Security & Compliance
- Apply security best practices for Teams Phone.
- Ensure compliance with organizational and regulatory requirements (e.g., E911).
Integration & Optimization
- Integrate Teams Phone with existing PBX or SIP trunking solutions.
- Optimize call flows and user experience.
Documentation & Training
- Maintain accurate documentation of configurations and processes.
- Provide training and support to end-users and IT staff.
Required Skills:
- Microsoft Teams Phone administration
- Security best practices
- Strong understanding of Microsoft 365 and Teams architecture
- Knowledge of SIP, PSTN, and telephony principles
- Familiarity with QoS, networking fundamentals, and troubleshooting tools
- Excellent communication and documentation skills
Qualifications:
- Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
- Experience:
- 2+ years in Microsoft Teams administration or unified communications
- Hands-on experience with Teams Phone, Direct Routing, and SBCs
- Certifications (Preferred): Microsoft Teams Voice Engineer (MS-720) or similar
Experience Level:
Expert Level
Job Type & Location
This is a Contract position based out of Pittsburgh, PA.
Pay and Benefits
The pay range for this position is $70.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.