Senior Order Manager

Full Time

  • No Travel Required

Job Description

Senior Order Manager

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $13 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

Job Summary: A Senior Order Manager spearheads analytical and transactional work to support the Order Management elements of WWT's Global Order Operations function. Reporting to a leader within Order Management, an individual in this role owns the successful execution and fulfillment of program specific orders, which includes driving complex issue resolution across multiple internal functional areas and direct interaction with customers on program specific insights and details. This individual also applies a continuous improvement mindset to make recommendations on process and/or system enhancements.

Job Responsibilities:

Responsibilities of this job consist of transactional, analytical and strategic work to support WWT's end-to-end Order Management Supply Chain function, including but not limited to the following:
  • Owning the entire lifecycle of a WWT Order from creation to final product delivery to the customer, which includes transactional inputs. This level of order management requires deep system and supply chain knowledge, as well as the ownership of strategically troubleshooting and resolving complex order related issues
  • Owning execution and cross-functional accountability throughout WWT Supply Chain
  • Creating operational and customer-driven reporting and insights utilizing business intelligence tools to drive action
  • Taking a self-driven approach to solving problems and improving WWT's order management processes and systems
  • Applying a continuous improvement mindset to enhance current processes.
  • Taking a leadership role in direct customer interaction to provide data-driven insights and updates
  • Exhibiting a potential for management by leading others through influence and taking it upon oneself to elevate others within the team

A successful candidate for this role would exhibit the following traits:
  • Enjoys tackling new challenges and seizing the opportunity to deliver results through hard work
  • Efficiently and effectively communicates information to promote collaboration and HPT
  • Able to convey ideas clearly and succinctly through written communication
  • Persistent and determined in the face of adversity
  • Effectively manages their time to deliver work efficiently
  • Always applies a customer service mindset and strives to deliver customer delight
  • Demonstrates effective prioritization skills in an environment with many competing demands
  • Applies superior critical thinking skills to identify solutions to difficult problems
  • Comfortable and effective in presenting to and closely working with senior leadership
  • Naturally takes the lead in challenging circumstances and provides needed direction even on unpopular issues
  • Proficiently establishes and continuously improves processes to deliver optimal organizational value

Qualifications:
  • Bachelor's degree required, preferably in business or supply chain related field
  • APICS Certification preferred
  • Minimum of 3 years of supply chain related experience, preferably in a complex manufacturing environment
  • Demonstrated ability to work independently on routine assignments
  • Ability to demonstrate a work ethic consistent with WWT's Core Values

Work Environment: This position is required to work in a fast-paced environment with a focus on doing whatever it takes to get the job done and deliver customer delight. The nature of the role requires an ability to deliver high quality, thorough and accurate work on deadlines through successful navigation of shifting customer requirements and competing organizational demands. Standard business hours are generally observed, with work from home schedules and flexibility on start/end times, and there may also be opportunities for overtime and periodic domestic/international travel (up to 10%). This role will be expected to work in an open-office environment with desk sharing/hoteling practices. Travel between our Maryland Heights, MO and Edwardsville, IL locations is common.

Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at ;/A> for more information.

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled.