Overview
Skills
Job Details
Local to South Carolina - Network Technician - Columbia, SC - Onsite Job
Duration: 12 Months
Client: State of South Carolina
Location : Columbia, SC (Onsite Job)
Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Driving required, around sites mostly within Columbia with occasional travel to other counties. Valid Driver's License will be required.
Daily Duties / Responsibilities:
Key Duties Help Desk & Ticket Management o Respond to and resolve help desk tickets related to: Respond to Wired and wireless network issues Network account onboarding and offboarding via custom scripts Infrastructure-related incidents On-Call Support Rotation o Level 1 Support: On-call every 3 weeks for critical site support (Network outages) o Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites Infrastructure Projects o Assist in network rollouts, upgrades, and cleanup efforts o Participate in planning and execution of infrastructure improvements o Support documentation and inventory of network assets Administrative & Technical Expertise o Provide support for Microsoft administrative tasks, including: Entra ID (Azure AD) management Group policy and user provisioning Microsoft 365 administration Assist with server administration tasks, including: Basic Windows Server maintenance Monitoring and performance tuning Patch management and updates
| |
Required Skills: 5 Years of experience with Microsoft Entra ID and general Microsoft administration 5 years of experience with Windows Server environments 10 years of experience in troubleshooting skills in networking (wired/wireless) 5+ years experience responding to help desk requests via ticketing system Ability to work independently and collaboratively in a team setting Excellent communication and documentation skills
Preferred skills: Experience with Deskpro ticketing system Experience with Active Directory, DNS, and Group Policy Experience with RuckBrocade network switches
| |
Required Education:
Bachelor s Degree. May sub for equivalent experience. | Required Certifications: No
|
Regards,
VIJAY KUMAR A
Sr. Technical Recruiter
Contact: +1 Ext 119
vkm
Cynosure Technologies, LLC
2401 Fountain View D, STE 502, Houston TX 77057